Mortgage Specialist / Sales Coach
J.P. MORGAN CHASE BANK N.A. - PHILIPPINE GLOBAL SERVICE CENTER
Jun 2009 - Jun 2014 (5 years 1 month)
handles inbound inquiries for Prime and Non-Prime mortgage accounts process work order request for payments, escrow, statements, and charges upsells credit cards, home equity products, and services provides coaching sessions in the team to improve sales performance