Wendy Macedo Call Center/Teacher

Jobs 0% verified

Call Center Sales Representative

Allied Global

Aug 2024 - Aug 2025 (1 year 1 month)

• Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
• Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
• Developed long-term relationships with customers by providing exceptional service and tailored solutions.
• Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
Call Center Representative

Teleperformance

Jan 2022 - Sep 2023 (1 year 9 months)

• Tech support-level 2-Assisted clients with troubleshooting and technical inquiries.
• Customer satisfaction-Facilitated seamless communication between customers and support team.
• Billing support-Optimized billing services to reduce errors.
• Retention-Enhanced customer loyalty through strategic initiatives.
Call Center Representative

StarTek

Jan 2020 - Jan 2022 (2 years 1 month)

• Diagnosed and troubleshot system malfunctions to ensure optimal performance.
• Resolved inquiries promptly to maintain service quality.
• Managed sales and inventory effectively.
• Resolved billing issues.
V

Preschool Teacher's Assistant

Virginia Sap

Jan 2019 - Dec 2019 (1 year)

• Enhances team productivity.
2

Call Center Representative

247 Intouch

Dec 2018 - Dec 2020 (2 years 1 month)

• Diagnosed and troubleshot hardware and software problems.
• Delivered exceptional support to enhance client satisfaction.
Elementary School Teacher

Cadmus

Jul 2018 - Dec 2018 (6 months)

• Facilitated a positive learning environment for children.
S

Preschool Teacher

Santa Clarita Bilingual School

Aug 2016 - Jan 2018 (1 year 6 months)

• Delivered comprehensive early childhood education.

Education 0% verified

Wendy Macedo

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Wendy Macedo

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Behavioral traits