Wendy Lagdameo

Dedicated Virtual Administrative and Customer Service Professional with over 12 years of experience delivering top-tier support to global clients across e-commerce, technology, and outsourcing industries. Proven ability to manage customer relationships, streamline operations, and provide exceptional service in fast-paced remote environments. Skilled in CRM management, email support, lead sourcing, and process optimization.CORE SKILLSCustomer Relationship Management (CRM)Email & Chat SupportClient Retention & Escalation HandlingData Entry & AnalysisLead Sourcing & ProspectingAdministrative AssistanceProcess ImprovementSEO Research & Content Writing