Support Specialist Support area
GB Advisors, Inc.
Mar 2021 - Current (4 years 2 months)
Actuality Provide customer access to software updates, issues resolutions, troubleshooting , using IT SECURITY tools like Alienvault SIEM, TENABLE, BeyondTrust and vulnerability scanners. Also doing integrations with Zapier. Giving support of CRM, ITSM and help desk. Administration of the Microsoft 365 suite (Azure, sharepoint, Exchange) creation / blocking of users, distribution lists, groups, quarantine, Windows Defender ect. In charge of developing the IT solutions required by the company, in the web field, developing applications with free software technologies such as php, mysql and apache. Responsible for developing software solutions that support the entire company and ERP FlexLine: • Develop an application to show reports that are