Wendy Johana Turriago Barrero

Wendy Johana Turriago Barrero  new_releases

About

Detail

International Business Manager
Bogotá, Bogota, Colombia
Contact Wendy regarding: 
Flexible work
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Timeline

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Résumé

Jobs verified_user 0% verified
  • O
    Credit and Collections Specialist
    OGS
    Jun 2025 - Current (11 months)
  • Torre.ai
    Customer Success Freelancer public Remote experience
    Torre.ai
    Dec 2021 - Aug 2022 (9 months)
    As a Customer Success Freelancer, I was responsible for ensuring client satisfaction and fostering long-term relationships. I provided tailored support to clients, addressing their needs and concerns promptly to enhance their overall experience. Additionally, I maintained a high level of confidentiality regarding all client information, ensuring that sensitive data was handled with the utmost care and discretion, which reinforced trust and reliability in my professional relationships. I also utilized project management tools like Trello and Monday.com to organize and prioritize client tickets effectively, ensuring that all client inquiries were addressed in a timely manner and contributing to an overall improved client experience.
  • Sitel Group
    Billing Analyst
    Sitel Group
    Jun 2021 - Current (4 years 11 months)
  • Axioma B2B Marketing
    Billing and Collection Analyst
    Axioma B2B Marketing
    Oct 2019 - Jun 2021 (1 year 9 months)
    As a Billing and Collection Analyst, I was responsible for managing the billing process, ensuring accurate invoicing, and timely collections to maintain cash flow. I effectively communicated with customers to resolve billing inquiries and disputes, fostering strong relationships and enhancing customer satisfaction. Additionally, I organized both physical and digital records of invoices, which streamlined our documentation process. I handled customer calls to address their concerns and inquiries, ensuring a high level of service. Furthermore, I managed databases containing customer information, which improved our tracking and reporting capabilities, ultimately contributing to more efficient billing operations. I also collaborated with the op
  • DHL Express Colombia Ltda.
    Customer Contact Advisor
    DHL Express Colombia Ltda.
    Nov 2017 - May 2019 (1 year 7 months)
Education verified_user 100% verified
  • Konrad Lorenz University Foundation
    International Business Management verified_user Verified experience
    Konrad Lorenz University Foundation
    Jan 2013 - Aug 2017 (4 years 8 months)