Wassily Rivera Business Development Specialist @ AspenView Technology Partners

Business Development Specialist

Aspenview Technology Partners

Apr 2025 - Current (1 year 6 months)

• Identified and engaged potential clients in the technology sector to introduce nearshore IT capabilities.
• Qualified opportunities by connecting with decision-makers in IT, procurement, and HR.
• Leveraged strong communication and relationship-building skills for lead generation and strategic outreach.

Independent Consultant

Freelance Self employed

Apr 2021 - Current (5 years 6 months)

As a Consultant in the fashion, marketing, and entertainment industries, I worked closely with clients to develop creative strategies, enhance brand visibility, and curate impactful campaigns. My role involved analyzing market trends, identifying opportunities, and delivering tailored solutions that aligned with the unique goals of each client. Through collaboration and innovative thinking, I helped bridge the gap between artistic vision and business objectives.

Business Developer

Executel

Oct 2024 - Apr 2025 (7 months)

As a Business Developer, my role is to identify and create opportunities for growth within the company. I focus on building strong relationships, expanding our market presence, and driving revenue by connecting with potential clients and partners. I research opportunities, pitch our products and services, and explore new markets to help the company achieve its goals. Collaborating closely with sales, marketing, and product teams, I ensure that our efforts align strategically. My focus is on fostering partnerships, negotiating effectively, and adapting to market trends to deliver measurable results.

Interpreter

Bilingual

Apr 2024 - Oct 2024 (7 months)

I provided over-the-phone interpretation services for a wide range of medical situations, ensuring accurate communication between patients and healthcare providers. In addition to medical contexts, I also facilitated communication for utilities and service acquisition, as well as for legal and prison checks. My role required a deep understanding of both technical terminology and cultural nuances to ensure clear and effective communication across various sectors.

Especialista en soporte al cliente

IntouchCX

Nov 2022 - Jan 2024 (1 year 3 months)

As a Customer Service Specialist for a travel solutions provider, I handled modifications, cancellations, general inquiries, and claims, ensuring all issues were addressed promptly and professionally. I worked under tight timelines, often managing highly sensitive customer concerns. In the last 4 months, I focused on launching a VIP Attention Program, designed to offer personalized support for high-paying customers, ensuring they received exceptional service tailored to their specific needs.

Servicio de atención al cliente

KM Solutions

Jun 2022 - Nov 2022 (6 months)

As a Lease Management Agent for Santander Consumer USA and Chrysler Capital, I was responsible for managing lease accounts, ensuring smooth processing from origination to vehicle return. My role involved reviewing lease contracts, processing payments, handling customer inquiries, and resolving any issues related to lease terms. I worked closely with customers to ensure timely vehicle returns, lease extensions, and accurate billing, while maintaining compliance with company policies and regulatory requirements. My focus was on providing excellent customer service and ensuring that all lease management processes were efficient and streamlined.

Especialista en soporte técnico

Sitel Group

Feb 2020 - May 2021 (1 year 4 months)

As a Technical Support Agent, I provided assistance to customers by troubleshooting and resolving technical issues related to software, hardware, and network connectivity. I guided users through step-by-step solutions, documented issues and resolutions, and ensured a high level of customer satisfaction. I worked with internal teams to escalate complex problems and delivered timely follow-ups to ensure all issues were resolved efficiently. My role required strong communication skills, technical knowledge, and a commitment to providing excellent support.

Coordinador académico

Lynx Language Solutions

Oct 2018 - Feb 2020 (1 year 5 months)

As a Branch Coordinator, I manage daily operations at my location, ensuring everything runs smoothly for both staff and students. I handle scheduling, administrative tasks, and team coordination while maintaining high standards of service to create a positive learning environment.

In my role as an Academic Coordinator, I focus on developing and overseeing the curriculum and teaching methods to ensure students receive the best education possible. I support teachers through training and feedback, monitor student progress, and ensure all programs align with our academic goals and quality standards.

As a Teacher, I deliver engaging and interactive English lessons tailored to each student’s level and needs. My goal is to cr

Quality Control Specialist

The Language Doctors

Dec 2017 - Apr 2018 (5 months)

Freelance Translator

Upwork

Mar 2016 - Dec 2018 (2 years 10 months)

As a Freelance Translator with 6 years of experience, I specialized in both direct and inverse translation across a variety of fields, including literary, commercial, and audiovisual translation. I worked on diverse projects, translating documents, scripts, marketing materials, and subtitles, ensuring accuracy and cultural relevance in each. My experience allowed me to adapt my translation skills to meet the specific needs of each client while maintaining high standards of quality and precision.

Market Researcher

Fiverr

Apr 2014 - Jul 2016 (2 years 4 months)

Researched and developed guides for global tourist destinations, optimizing itineraries for luxury experiences
Gathered information on costs, reputation, and local attractions to enhance traveler experiences
Indirectly promoted local luxury tourism through curated travel recommendations

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Profesor de inglés

venUSA

Apr 2013 - Jul 2017 (4 years 4 months)

As an English Teacher for teens and adults, I managed diverse groups ranging from A1 to B2 levels. My role involved creating engaging lesson plans, adapting content to suit various proficiency levels, and using interactive methods to enhance learning. I focused on building both speaking and writing skills, tailoring lessons to meet the individual needs of students while fostering a supportive environment for language development. I consistently monitored progress and provided constructive feedback to help students reach their language goals.

Wassily Rivera

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Wassily Rivera

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