Waqas Bashir

Lead Orchestration Assistant (RevOps)

TCP Software

Jul 2023 - Current (3 years)

• Ensure all inquiries related to qualified leads are addressed promptly and professionally to maintain effective communication. • Drive the successful execution of assigned projects, consistently delivering results ahead of deadlines with exceptional quality. • Facilitate the swift assignment of Market Qualified Leads (MQLs) generated by Business Development Representatives (BDRs) to the appropriate Account Executives (AEs) to maximize conversion opportunities. • Manage the creation of new leads and their conversion into accounts, ensuring precision and timeliness in all processes. • Evaluate the effectiveness of follow-up activities related to leads, ensuring compliance with established protocols and best practices. • Cond

Revenue Operation Analyst 1

TCP Software

Jul 2023 - Current (3 years)

Run campaigns Events Leads uploaded in the Marketo Leads Automation Setup Mapping fields of Salesforce with Marketo

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Customer Support Representative

MD Tech

Jul 2022 - Jun 2023 (1 year)

• Coordinate and manage patient appointments with doctors efficiently. • Ensure timely communication with patients to confirm appointment details. • Maintain an updated schedule to avoid conflicts or delays. • Additionally, provided executive assistance by managing the tasks of the doctor's secretary during her absence, which included overseeing patient appointments and handling their documents, ensuring seamless operations within the office.

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Account Sales Manager

OLX MOTORS:

Apr 2021 - Jul 2022 (1 year 4 months)

• Conduct daily meetings with clients to build relationships and present strategies to encourage them to generate revenue. • Persuade and negotiate with clients to utilize OLX Motors' services effectively, ensuring mutual business growth. • Oversee and manage client accounts on a daily basis, ensuring timely follow-ups, issue resolution, and optimal service delivery. • Prepare and submit detailed daily sales reports to the Zonal Manager, including progress on client engagement, revenue targets, and any challenges encountered. • Conduct regular visits to the market to identify and attract new clients to join OLX Motors. • Collaborate with the manager to discuss client strategies and develop action plans for achieving sales go

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Floor Manager

GU L AH MED:

Oct 2017 - Apr 2021 (3 years 7 months)

• Conduct regular audits of stock to ensure accurate inventory records. • Identify discrepancies and resolve issues in stock levels, ensuring that inventory is well-organized and up to date. • Monitor daily progress, address challenges, and implement strategies to meet or exceed targets. • Work towards achieving the branch's sales and performance targets. • Prepare and submit detailed daily sales reports to the Branch Manager, including insights on sales trends, key achievements, and any areas needing attention. • Track and report daily staff attendance to the HR department, ensuring accurate attendance records and handling any issues related to absences or tardiness. • Maintain and update the grooming sheet daily to ensu

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Sale Agent

TELUS NETWORK:

Jan 2016 - Jan 2017 (1 year 1 month)

• Deliver compelling product presentations, address customer needs, and convert leads into loyal customers, consistently exceeding sales targets. • Provide exceptional customer service by addressing customer inquiries and concerns over the phone. • Maintain accurate and timely records of customer interactions, sales activities, and outcomes in the CRM system. • Build trust and rapport with customers, ensuring a positive experience that drives satisfaction and repeat business. • Collaborate with the team to meet or exceed daily sales targets • Manage customer complaints efficiently, ensuring timely and satisfactory resolutions. • Document complaints and follow up with customers to enhance their experience and maintain a positive brand

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