Waheeda Makanjuola

Strategic and results-driven Senior Business Operations & Product Operations Leader with expertise in IT Operations, Digital Transformation, Program Management, and Process Optimization. Adept at driving cross-functional collaboration, integrating technology-driven solutions, and leading complex global projects to optimize efficiency, improve scalability, and enhance customer experiences. Proven ability to bridge business and technology through strategic planning, stakeholder alignment, and data-driven decision-making. Deep expertise in loyalty rewards, fintech, e-commerce, IT risk management, and vendor relations with a strong foundation in compliance, IT infrastructure, and cybersecurity operations.