Von Jerson Albano
Download
Recommend
Messages
Share
V

Von Jerson Albano

About

Detail

IT Operations Manager | People Manager | Scrum Master | Deployment Manager | Project Manager | AI Training Specialist
Philippines
Contact Von regarding: 
work
Full-time jobs
Starting at USD15/hour
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Micro1
    Artificial Intelligence Training Specialist
    Micro1
    Oct 2025 - Dec 2025 (3 months)
    • Refined QA documentation and connector review formats, ensuring outputs were concise, compliant, and audit ready. • Conducted stress tests on connector logic, surfacing edge cases and improving error note phrasing for transparency. • Strengthened governance processes through metadata analysis, scenario based filtering, and audit friendly reporting.
  • Philtech Inc
    Information Technology Operations Manager, Business Support Manager, People Manager
    Philtech Inc
    Mar 2023 - Feb 2025 (2 years)
    Operations Manager – Serve as the central point for incident escalations through various channels, responsible for managing priority 1 and 2 incidents. Act as the custodian of service, ensuring that critical incidents are monitored until resolution, while also actively handling priority 3incidents. Engage with and escalate issues to all relevant teams until incidents are resolved. Drive root cause investigations and identify feasible preventive measures to be documented and shared. Continuously seek opportunities to enhance the current service impact planning process. Business Service Manager – Function as the primary point of control for all major incident recovery activities and the main contact for key stakeholders regarding the critical
  • Philtech
    Project Manager, Scrum Master, Team Leader
    Philtech
    Jun 2021 - Feb 2023 (1 year 9 months)
    MasterAs the main offshore representative for infrastructure projects in retail, backstage, cloud, and datacenter environments, your responsibilities encompasscollaborating between offshore and onshore teams to ensure smooth project transitions. You support implementation cutover bridges and facilitateeffective communication among all parties involved. Your role includes overseeing implementation task lists and tracking communications withvendors. You manage issues and escalations that arise with vendors and the internal team, ensuring timely resolutions. Additionally, you create andclose Change Requests (CRQs) related to cutover processes. Acting as a Test or Deployment Manager for Infra Systems, you contribute to defectmanagement. You als
  • Philtech Inc
    Deployment Project Manager
    Philtech Inc
    Mar 2017 - May 2021 (4 years 3 months)
    As a Deployment Project Manager, I was responsible for overseeing the deployment of updates and new systems within the company's technical infrastructure. My primary duties included supervising technical release processes to ensure smooth updates and system functionality, scheduling system updates, and preparing necessary reports for higher management. I managed contractor labor, billing, and tracked site surveys while leading teams of engineers and coordinating with cross-functional teams and vendors. Additionally, I ensured post-deployment follow-up to meet agency support needs. I leveraged my business analysis skills to collaborate with stakeholders, analyzing business requirements to ensure that each deployment aligned with organization
  • Collabera Digital
    Deployment Manager
    Collabera Digital
    Apr 2016 - Feb 2017 (11 months)
    As a Deployment Manager, I was responsible for overseeing the deployment of updates and new systems within the company's technical infrastructure. My primary duties included supervising technical release processes to ensure smooth updates and system functionality, scheduling system updates, and preparing necessary reports for higher management. I managed contractor labor, billing, and tracked site surveys while leading teams of engineers and coordinating with cross-functional teams and vendors. Additionally, I ensured post-deployment follow-up to meet agency support needs. I utilized my business analysis skills to partner with stakeholders, assessing business requirements to ensure that our deployment strategies supported overall organizati
  • W
    Voice and Data Services Manager
    West Business Services
    Dec 2011 - Aug 2012 (9 months)
  • Accenture
    Managed Services Project Manager
    Accenture
    Aug 2011 - Dec 2012 (1 year 5 months)
Education verified_user 0% verified
  • C
    Bachelor's degree, Business Management
    Centro Escolar University
    Jan 2004 - Dec 2009 (6 years)