Business Analyst Quality Assurance
GP Solutions GmbH
Mar 2011 - Jul 2013 (2 years 5 months)
• Started as a QA, grew into Business Analyst with Project Manager responsibilities.
• Analyzed business requirements, developed project documentation: project plans in MS Project, specifications in Confluence, test plans in Jira.
• Created technical requirements for application development, process improvements, and system enhancements.
• Maintained a full cycle of communication with customers from the project initiation to the software delivery.
• Created activity diagrams, workflow and swim lane diagrams in MS Visio, prototypes in MS Excel, Axure, Balsamiq Mockups.
• Advanced use of MS Excel (pivots, lookup functions, basic macros).
• Used SQL for product testing and managing customer inquiries.
• Man