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Vincent Hermosa Dalit

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Batangas City, Calabarzon, Philippines

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Full-time jobs

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Résumé


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  • (
    Customer Service Representative
    (HEALTHCARE INSSURANCE)
    May 2025 - Sep 2025 (5 months)
    -Assisting Medicare beneficiaries with enrollment issues regarding Medicare Part C and D Transfer to advantage plans to the senior care/licensed agent providing counseling enrollment assistance and post enrollment. -Perform Medicare Part D assessments by entering consumer drug drug information in to the web based Medicare part D plan finder and providing consumer with options present by lincensed agent. -Process the pre qualifying question if the customer is qualified to the Medicare part C. -Perform getting qualified leads to the Medicare part A and B and transfer to the Medicare part D.
  • (
    Customer Service Representative
    (T-MOBILE)
    Apr 2025 - Oct 2025 (7 months)
    • Process inbound and outbound calls to the customers • Documenting network problem and configuartion mapping and process service records. • Process the order of the Customer phone device via USPS and FedEX. • Authentication account information using phone no. and One Time Pin. • Creating cases to the Customer account (Phone not working,Change Device and Order Phone/Sim Card)
  • P
    Dale Carnegie
    G9 Outsourcing
    Pivotal Results LLC, Dale Carnegie
    Aug 2023 - Oct 2025 (2 years 3 months)