Vincent Galindo Campaign Manager, Transcription/Translation, Lead Generation,

C

Vp of operations

Capital Wealth LG

Nov 2023 - Jul 2025 (1 year 9 months)

Managed operations at CWLG.

A

Gerente de Operaciones

AXA Los Angeles Office

Aug 2018 - May 2022 (3 years 10 months)

Worked as an appointment setting campaign manager for the Los Angeles office located in Los Angeles California, This was a remote position where I was able to outsource appointment setting agents and build a virtual call center for the vice president of the Los Angeles AXA office my responsibilities included but were not limited to : •Recruited, Trained, and Monitored Appointment settlers. •Created scripts and training material for the campaign •Provided calling and monitoring software to the agents for the client's comfort. •Conducted payments weekly and by weekly paying commissions Staff was responsible for making appointments with teachers, connecting them to a local advisor with the goal of providing information on changes to their

B

Facebook Community Manager

Bioganix

Oct 2016 - Aug 2018 (1 year 11 months)

Create content for the Facebook page Bioganix and VIP Discounts group. I would contact members to offer them discounts and get them interested in products I used photoshop and other editing software. Followed up with orders and Reviews on Amazon to acquire positive feedback.

Supervisor de oficina de Abogados

Beverly Law Firm

Aug 2015 - Oct 2016 (1 year 3 months)

As a Supervisor de oficina de Abogados, I was responsible for managing depositions and negotiating cases, achieving settlements exceeding one million dollars. I assisted in scheduling clients for lumbar and other serious surgeries, ensuring their needs were met efficiently. Additionally, I played a key role in the hiring process of new case managers and sales personnel by conducting initial interviews and screening. After my assessments, the attorney would conduct the final interview before I led the training sessions for the new hires. Furthermore, I managed 175 accounts while supervising the law office, which enhanced my organizational and multitasking skills, contributing to the overall efficiency of our operations.

Customer service / sales

Daflores

Feb 2013 - Apr 2014 (1 year 3 months)

Bilingual customer service and sales agent for an international flower shop company. Answered calls from around the world, processed orders and take payments, and follow up on orders and the state of the order. Answer customers' questions and clear any doubts.

Vincent Galindo

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