V
Vincent Caoile
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Appointment Setter / Lead Generation Specialist
Urdaneta City, Ilocos Region, Philippines
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- THealthcare Client Support / Scheduling SpecialistTaskFlo VAJul 2025 - Jun 2026 (1 year)• Managed scheduling coverage for a healthcare account, coordinating with staff and clients by phone to fill last-minute openings.
• Kept detailed, accurate records of coverage status and outreach outcomes, ensuring nothing fell through the cracks.
• Conducted initial candidate interviews and screening calls as part of the hiring process. 
Gym CoordinatorGym ReinforcementsFeb 2022 - Jul 2025 (3 years 6 months)• Generated and converted leads into paid gym memberships, calling prospects and booking first-visit appointments using GoHighLevel.
• Followed up consistently with warm leads and walk-in inquiries via GoHighLevel to convert interest into scheduled, attended appointments.
• Maintained accurate lead and client records in GoHighLevel, tracking status from first contact through enrollment.- SIndependent Sales Agent - Real Estate Lead SupportSpeakSpark PHJun 2019 - Dec 2021 (2 years 7 months)• Made outbound cold and warm calls to prospective buyers and sellers on behalf of real estate agents, qualifying leads and booking appointments for agents to close.
• Managed a lead pipeline in GoHighLevel, logging call outcomes, lead status, and next steps for each contact.
• Followed up consistently with active leads to keep the appointment calendar full and deals progressing toward closing. - Reservation SpecialistInterContinental Hotels GroupSep 2017 - Oct 2018 (1 year 2 months)• Handled inbound calls to book reservations for international guests, converting inquiries into confirmed bookings.
• Assisted guests with account and booking questions, maintaining accurate records for each booking.
• Delivered consistent, well-documented customer support across a high volume of guest accounts. - Customer Service Representative - EBay M2MConcentrixDec 2016 - Jun 2017 (7 months)• Handled inbound calls from buyers and sellers, resolving payment and transaction disputes.