Experienced client service especialist for over 10 years in the corporate world - from hands-on hospitality management to phone banking and financial literacy. I'm a people person with accommodating personality, built to tolerate businesses and clients, overcome tough decision in budget planning, assess and analyze Metadata, and proofread documents of various industries.
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Jobs
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Audit Console
New Incentives
Mar 2022 - Current(4 years 8 months)
Billing and Invoice Specialist
Law Firm
Feb 2022 - Sep 2022(8 months)
Communicating with multiple providers and suppliers, organizing work books to keep track of the records and coordinate with office managers updates on settlement disbursement. Make careful inputs and cross-check scrutinuosly to ensure quality and clarity of my reports.
Customer Service Officer
Citi
Mar 2015 - Dec 2021(6 years 10 months)
Billing Specialist
Convergys
Dec 2012 - Jan 2015(2 years 2 months)
Desk Receptionist
Marriott Hotels
May 2009 - Aug 2011(2 years 4 months)
Book spa appointments, manage reservations, process payments using various payment mode thru POS and submitting daily revenue reports. Manage gym goers and maintain wet floor area, register, market and maintain client memberships.
Education
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Bachelor in Secondary Education, Biology/Biological Sciences, General