Vikas Sha
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Manager - Product & Operations Digitization at EMotorad
Gurugram, Haryana, India
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Manager - Product & Operations DigitizationEMotoradOct 2025 - Current (1 year)- Manager - Strategy & Product OperationsBaaz BikesNov 2024 - Oct 2025 (1 year)• Spearheaded supply chain optimization for EV mobility. • Expanded operational fleet from 1,200 → 5,000+ vehicles. • Designed scalable warehouse processes to boost efficiency. • Launched CRM + IVR systems to enhance customer experience. • Eliminated manual SOPs by digitizing workflows end-to-end. • Built real-time dashboards for inventory and fleet visibility. • Aligned supply chain, ops, and engineering for faster launches. • Championed sustainability and localization, cutting costs.
- Project Consultant – Supply Chain & OperationsCurefoodsAug 2024 - Nov 2024 (4 months)• Led a short-term project improving logistics & vendor control. • Streamlined workflows, cutting delays and turnaround time. • Partnered with warehousing teams to identify cost savings. • Delivered actionable recommendations on fleet efficiency. • Improved visibility across supply chain operations.
- Manager - Pan India Supply Chain & Inventory ControlYuluNov 2022 - Aug 2024 (1 year 10 months)• Directed end-to-end supply chain for India’s leading EV startup. • Scaled fleet operations from 5,000 → 35,000+ vehicles. • Built centralized warehouses across major metro cities. • Standardized inventory workflows nationwide. • Developed Scrap Management SOP recovering ₹26 Cr+. • Created BRDs for vendor on-boarding, warehouse design, and workflows. • Improved demand forecasting with data-driven models. • Drove localization strategies, cutting costs and lead times. • Digitized procurement & inventory processes, reducing errors.
- Assistant Manager Procurement & SCMWicked RideOct 2019 - Nov 2022 (3 years 2 months)• Managed supply chain for a fleet of 20,000+ bikes. • Enabled 1 lakh+ rides per day through operational excellence. • Pioneered sourcing strategies to avoid supplier dependency. • Transitioned logistics model into India’s first EV two-wheeler brand. • Core founding team member of Bounce Infinity. • Built procurement systems, vendor ecosystems, and localized production. • Negotiated contracts with domestic & global suppliers. • Supported new product launches with aligned sourcing timelines. • Controlled inventory for both rental operations & manufacturing.
Education
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- Diploma in Operation management, Business Administration, Management and OperationsAlisonJan 2021 - Dec 2022 (2 years)
- Bachelor of Arts - BA, Bachelor of Arts - BAMahatama Jyotiba Phule Rohikhand University BareillyJan 2016 - Dec 2019 (4 years)
- BIntermediate (Class- XII, PCMBoard of High School Intermediate Education UPJan 2015 - Dec 2016 (2 years)
- High School (Class-X, PCM - DAV Senior Secondary School , Kashipur U.K.Central Board Of Secondary EducationJan 2013 - Dec 2014 (2 years)
Projects (professional or personal)
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- BBuilding from Scratch: The Central Audit Team (CAT)May 2025 - Jul 2025 (3 months)What this team will drive:: Audits across fleet ops, inventory, CX, maintenance, energy & more Deep-dive gap analysis in existing processes Real-time feedback from ground ops Pre-launch readiness for upcoming city expansions Data-backed action plans to improve efficiency & compliance This isn't just about ticking checklists — it's about building a culture of consistency, accountability, and continuous improvement. Kudos to the team stepping in to own this initiative — time to roll up our sleeves and get into the details! #OperationsExcellence #Mobility #BaazBikes #ProcessImprovement #NewCityLaunch #AuditTeam #ZeroGaps #FleetOps #StartupLife #FromScratch
- LLearning & Development at BaazDec 2024 - Jul 2025 (8 months)At Baaz Bikes, we believe that our people are our greatest asset. To fuel our rapid scale and empower every team member, we’ve launched a dedicated Learning & Development (L&D) function from the ground up. Key Milestones Achieved: ✅ Built the L&D team from scratch, aligning it with business goals across operations, maintenance, and customer experience. 📚 Developed role-specific training content for over 15 unique functions including Hub Managers, Technicians, Inventory Associates, and Energy Task Executives. 👨🏫 Successfully trained 200+ employees across cities through structured onboarding, SOP refreshers, and skills enhancement sessions. 🌟 Achieved an average training satisfaction score of 4.85/5, reflecting strong engagement and relev
- SStreamlining Customer Service with LeadSquared CRM for Baaz BikesDec 2024 - Jul 2025 (8 months)To elevate customer experience and operational efficiency, we’ve successfully implemented LeadSquared CRM to manage inbound and outbound calls for Baaz Bikes. This initiative is designed to support both pre-sales and post-sales processes, ensuring seamless interactions and superior service delivery. Project Highlights: 1️⃣ Centralized Call Management: LeadSquared CRM enables our team to efficiently handle high volumes of inbound and outbound calls, ensuring prompt and effective responses. 2️⃣ Pre-Sales Assistance: Equipping agents to provide potential customers with detailed product information, pricing plans, and guidance to make informed decisions. 3️⃣ Post-Sales Support: Streamlining processes to address technical issues, manage refunds,
- HHercules- ERPMar 2023 - Nov 2024 (1 year 9 months)In-house ERP
- WWaste Management Initiative – E-Waste & M-Waste Optimization 🚀Nov 2022 - Nov 2024 (2 years 1 month)I am thrilled to share a key milestone in driving sustainability and operational efficiency within the automobile industry: the implementation of an Efficient Scrap and Waste Management Framework for E-Waste and M-Waste. This initiative focuses on achieving both environmental compliance and financial recovery, with a target of ₹26 crore over two years. Key Highlights: 1.Segregation at Source: Ensured waste categorization at the generation point for easier processing. 2.Designated Scrap Areas: Established secure and organized zones for scrap storage and management. 3.Documentation & Tracking: Deployed robust systems to track and document waste handling across departments. 4.Certified Vendor Partnerships: Collaborated with certified and respo
- ZZOHO Implementation for Pan-India Supply Chain & Inventory Control 🚀Nov 2022 - Nov 2024 (2 years 1 month)I am excited to share the successful implementation of ZOHO for streamlining supply chain operations and inventory control across India. This project aimed to enhance operational efficiency, optimize inventory management, and ensure seamless coordination within our supply chain network. Key Highlights: •Pan-India Rollout: Integration of ZOHO across multiple warehouses and distribution centers nationwide. •Custom Workflows: Tailored ZOHO functionalities for demand forecasting, stock replenishment, and order tracking. •Real-Time Visibility: Enabled centralized, real-time monitoring of inventory levels and supply chain metrics. •Automation: Automated inventory tracking, reordering, and reporting processes to reduce manual errors. •Scalability:
- IISO 9001:2015 - Bounce InfinitySep 2022 - Oct 2022 (2 months)Internal Auditor at TTML Successfully complete Internal Audits and Implement best practices at TTML ( Bounce Infinity) Manufacturing Unit at Bhiwadi RJ.
- EEV Battery Swapping infrastructure - BAAS Pan India for Bounce InfinityNov 2021 - Jul 2022 (9 months)Building EV Battery Swapping Network across country and enabling swapping infra for various end users for convenient & eco-friendly commute.
- WWicked Ride - D2C (Direct-to-Consumer) BusinessSep 2021 - Jul 2022 (11 months)
- RRefurbishment For Spares AutomobilesFeb 2020 - Jan 2021 (1 year)Initiated a project to refurbish the existing inventory of applicable spare parts which saved 80% of buying cost to the company.
- RREAPIT | ERP ImplementationOct 2019 - Mar 2021 (1 year 6 months)^Worked with Inventory and Procurement Team to initiate new projects to ease the manual dependency ^Implemented 6 projects to eradicate manual intervention
- IISO Audit - Supply Chain ManagementOct 2018 - Feb 2020 (1 year 5 months)An ISO 9001 audit checklist helps the auditor to gather documentation and information about quality objectives, corrective action, internal issues, and customer satisfaction.