Vikas Padiyar

Product Manager (Storefront)

Plusgrade

Jan 2023 - Current (3 years 10 months)

• Led the development of the Gift & Transfer products from conception to deployment, coordinating cross-functional teams to deliver solutions serving 200+ global partners, processing 25K daily transactions, and generating $32M in annual revenue • Spearheaded development and launch of Pay-By-Link feature for secure payment processing, scaling to support 100K+ concurrent users to support B2B and reducing transaction failures by 25% • Drove data-informed product decisions through user research and A/B testing program, improving conversion rates by 30% and increasing user engagement by 25% across customer base • Built scalable analytics infrastructure using cloud technologies, enabling real-time monitoring of 5 OKRs and 6 KPIs across 60+ pa

Co-Founder

Stealth Start-Up

Jul 2022 - Dec 2022 (6 months)

• Developed business and operations strategy, including market research, TAM assessment, Go-To-Market, and sales strategy, and establishing critical operational partnerships with vendors • Developed technical architecture for scalable commerce platform serving projected 1M+ users • Led engineering team in building prototype using modern tech stack (React, Node.js, AWS), incorporating ML-based recommendation engine

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Product Owner

Peoples Trust

Mar 2020 - Jun 2022 (2 years 4 months)

• Managed the development of key platform features for BIN sponsorship product including a self-serve partner portal reducing onboarding time by ~ 7 weeks, automated compliance management, and automated compromised card notifications • Led the development and integration of Interac payment services for fintech partners, enabling real-time bank transfers and e-Transfer capabilities, resulting in 27% increase in transaction volume and $5M in additional revenue • Developed internal risk rating model based on defined Key Risk Indicators (KRIs) that was used as benchmark to quantify risks and determine mitigation measures for 70+ partners resulting in less 1.5% delinquency (or negative balance) ratio • Delivered technical presentations to se

Product Manager

Lightspeed Commerce

Nov 2018 - Mar 2020 (1 year 5 months)

• Managed a product team to lead the redesign and transition of Lightspeed's in-house payment system, migrating from third-party vendors to an internal solution, ensuring seamless, secure transactions and handling over $500M in annual payment volume • Collaborated with engineering and API teams to integrate multiple payment gateways (Stripe, Worldpay, Adyen), improving transaction success rates by 7.2% through data-driven optimizations and reducing processing time by 40% • Architected and launched ML-based fraud detection system processing 1M+ daily transactions, reducing fraud chargebacks rates to

K

Manager (Operations & Strategy)

Kuwait Reinsurance Company

Mar 2017 - Aug 2018 (1 year 6 months)

• Led various critical projects, including annual credit rating project (securing an A- from AM BEST), actuarial yearly audit, and in charge of overall risk mitigation strategy for the company as part of the board risk committee • Created sophisticated dashboards in Oracle Business Intelligence to extract data, ran statistical models to forecast future losses, and built a capital adequacy model that helped facilitate capital allocation to different lines of business using Monte-Carlo simulations, thus enhancing portfolio optimization and increasing profitability by over 9% across all Lines of Businesses (LOB)

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Manager (Insurance, Risk Management, Business Systems & Analytics)

Gulf Insurance Company

Jun 2014 - Mar 2017 (2 years 10 months)

• Led Enterprise Resource Planning (ERP) migration project from a Citrix-based system to Oracle-based system, including parametrizing business rules for various functions across different product types. This project through automation reduced costs by ~ 13% • Coordinated testing across departments, scripted use-case tests, participated in developing system requirement documents and handled chart of accounts integration • Directed design, development, and implementation of life-saving products, covering areas such as product specifications, cost-benefit analysis, projected cash flow analysis, market analysis & research, and scenario analysis, contributing to the consumer product's successful launch and performance evaluation

S

Senior Business Analyst (Business Systems & Analytics)

Mar 2011 - Jun 2014 (3 years 4 months)

• Business lead in the implementation of a front-end broker application in .NET covering end to end processes of the insurance portfolio including documentation of requirement documents (SRD), gap analysis, and performing ROI on features to increase automation. • Leveraged expertise in analyzing data by using SQL and Tableau to automate reporting and monitor performance.

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Vikas Padiyar

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