V
Vikash Mall
About
Detail
Customer-centric professional with hands-on experience in property management and talent acquisition.
Indore, Madhya Pradesh, India
Contact Vikash regarding:
work
Full-time jobs
Résumé
Jobs
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- NHR RecruiterNirvaan SolutionsJan 2025 - Current (1 year 7 months)• Sourced and screened candidates for various roles across departments, filling positions efficiently with high- quality talent. • Coordinated interviews, managed candidate pipelines, and ensured a positive experience through consistent communication. • Partnered with hiring managers to understand role requirements, resulting in a 30% faster time-to-hire. • Maintained accurate documentation and tracking in ATS (Applicant Tracking System) to support audit readiness and compliance.
Property ManagerNoBrokerJan 2024 - Jan 2025 (1 year 1 month)• Managed end-to-end property service operations for NRI and domestic clients, ensuring seamless coordination of tenancy, maintenance, documentation, and legal compliance. • Delivered support via voice and chat, maintaining 95%+ customer satisfaction through timely and empathetic resolution of complex queries. • Built and maintained long-term client relationships by ensuring transparency, regular updates, and proactive issue resolution. • Collaborated cross-functionally with legal and field teams to expedite document processing and resolve escalations. • Handled multiple client accounts simultaneously, demonstrating strong task prioritization and time management.
Education
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- Diploma in Mechanical EngineeringHimalayan Garhwal UniversityJan 2019 - Jan 2022 (3 years 1 month)