• Interacted with clients and improved customer engagement
• Built resilience, time management, and persuasion skills under high-pressure targets
I
Assistant Manager-II
ICICI Bank Ltd.
Apr 2023 - Jun 2023(3 months)
• Handled customer queries and ensured smooth branch operations with accuracy and efficiency.
• Verified applications and documents for compliance, KYC, and audit readiness
• Prepared operational reports and coordinated with risk and credit teams to streamline processes.
• Supported transaction processing, clearing, and documentation checks
G
Customer Executive (Internship)
Global Free School
Nov 2021 - May 2022(7 months)
• Assisted clients with queries and maintained service records
• Conducted data entry, compliance checks, and documentation support
S
Telecaller (Internship)
Sri Motors
Apr 2021 - Oct 2021(7 months)
• Verified customer details and updated accurate records
• Strengthened communication and persuasion skills while addressing queries
S
ITD Operator (Sales)
Sri Devaki Logistics
May 2019 - Jun 2022(3 years 2 months)
• Managed client documentation, invoicing, and reporting with accuracy
• Assisted with pricing support, delivery coordination, and customer queries
• Identified workflow gaps and suggested improvements to enhance efficiency
• Ensured compliance in daily processes
H
System Administrator (Temporary Role)
Harsha Karthikeya
Jan 2017 - Feb 2019(2 years 2 months)
• Provided IT system support and troubleshooting assistance
• Maintained workflow efficiency and supported documentation tasks