Vidharshini Singh Goorchurn

Billing & Cash collection Lead

Swapcard

Jul 2023 - Current (3 years 1 month)

B

Billing and Cash Collection Analyst

Nov 2021 - Jun 2023 (1 year 8 months)

Responsible for overseeing the O2C cycle for an ARR of $25M across six main subsidiaries operating in multi-currency environments. Developing and optimizing Invoicing and AR policies, streamlining billing and collection processes, and ensuring seamless revenue recognition. Driving revenue maximization and cash flow optimization through rigorous account receivables management, strategic collection initiatives, and efficient dispute resolution. Conducting detailed AR reconciliations, producing comprehensive aging reports, and delivering actionable insights to senior management. Spearheading initiatives to improve DSO, automate AR workflows, and enhance financial visibility to support global operations and sustained growth. Duties: Contracting

B

Accounts Receivable officer

BLC ROBERT & ASSOCIATES LTD

Oct 2019 - Nov 2021 (2 years 2 months)

Accounts Receivable: • Following up of outstanding debts – contacting customers via outbound calls and e-mail correspondences to make arrangements for payments and continuous follow up to ensure obligation is satisfied. • Dispute resolution- resolving issues or queries that the client may have. • Negotiating payoff deadlines or payment plans with clients. • Ensuring clients' retainer fees and statement of accounts are sent out on a monthly basis. • Auditing delinquent accounts considered to be uncollectible, recommending write offs and assigning as bad debts. • Monitoring aging balances and providing accurate reports to the management. • Performing day to day financial transactions, including verifying, computing, and recording accounts rec

A

Collection Subject matter expert

Accenture-

Jun 2017 - Oct 2019 (2 years 5 months)

C

Collection Agent

May 2016 - Jun 2017 (1 year 2 months)

Collecting and recovering customer receivables and debt while ensuring cash collection activities met client requirements by reducing debt aging, maximizing cash collection, and gathering high-quality dispute information. Maintaining professional relationships with clients and their debtors to ensure smooth resolution of billing issues and outstanding debts. Managed credit for accounts receivables, resolving customer billing problems, and minimizing overdue debts. Equally, overseeing the day-to-day operations of a team of twenty debt collectors and distributing the workload. Producing collection reports on a weekly basis and measuring efficiency of all customers' portfolios. Duties: • Managing accounts receivables portfolios of approximatel

Vidharshini Singh Goorchurn

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