Victor Díaz Administrador de empresas

Q

Legal Consultant

Quiroga Law Office, PLLC - USA,

Nov 2024 - Current (1 year 10 months)

• Supervise Customer Service in each interaction of agents with potential customers. • Analyze the metrics of agents between actual sales on the same day. • Prepare reports with the performance and possible corrections in the consultations of the agents.

Intake Specialist

Alonso & Alonso Attorneys at Law, PLLC

Jul 2023 - Nov 2024 (1 year 5 months)

• Customer service. • Elaborate Collection. • Sales services for the firm. • Evaluate potential clients and analyze possible migratory remedy

Billing Support Analyst

Pedidos Ya

Feb 2022 - Jul 2023 (1 year 6 months)

• Management of computer and technological systems such as SAP, Back Office, Sales Force, Power BI. • Account analysis and reconciliation of KAM accounts in LATAM. • Claims analysis acting as an intermediary between the commercial sector and the customer. Providing information support to both parties.

Collections Analyst Sr

Pedidos Ya

Nov 2021 - Feb 2022 (4 months)

• Collection management of a client portfolio selected for its complexity and verification of contractual conditions. • Take decisions to settle accounts that are delayed or pose a greater

C

Collections Analyst Sr

C&H Asociados

Apr 2020 - Nov 2021 (1 year 8 months)

• Reconciliation of accounts accounting for payments and withholdings using tools such as AX12 , Ax 4 , Excel among others. • Prepare the annual collection budget, based on the revenue budget and according to the company's term policies.

I

Early and Late Collection Manager

ISOMAT Argentina SRL

Jun 2017 - Mar 2020 (2 years 10 months)

• Perform collection management through phone calls to customers who file arrears in their payments. • Update customer information directly in the system (phone numbers and new addresses). • Verify documents, to decrease the risk of expired portfolio (verification is performed on documents in Invoices, Cargo Notes, Checks without funds). With an active portfolio of 500 customers.

Legal Assistant (Remoto)

Quiroga Law Office PLLC

Dec 2016 - Jun 2017 (7 months)

• Translation of Documents (Birth Certificates, Divorce Decree, Marriage Certificate). • Preparation of documentation to USCIS (Renewal of residence, motion to reopen, application for work permits, renewal of Parole in Place, response from RFE, etc). • Complaints to USCIS by telephone.

M

Legal Assistant (Remoto)

MIL MUJERES ONG

Oct 2016 - Dec 2016 (3 months)

• Collection management of a client portfolio. • Monitor and keep up-to-date necessary customer information (phone numbers and new addresses). • Search to respond to USCIS requests.

C

Head of Administrative Department

COREIN CA

Mar 2014 - Oct 2016 (2 years 8 months)

• Monthly preparation and analysis of operational reports. • Other duties associated with the position.

C

Account Analyst

COREIN CA

Mar 2012 - Mar 2014 (2 years 1 month)

• Customer portfolio management, checking invoices, checks, deposit slips, etc. • Cross-sectional internal interaction with Company Areas linked to the "order to cash" process.".

C

Assistant Nominee

COREIN CA

Sep 2011 - Mar 2012 (7 months)

• Control and monitoring of information. • Payroll Calculation.

C

Facturist

COREIN CA

Sep 2010 - Sep 2011 (1 year 1 month)

• Credit Note. • Debit Notes

C

Administrative assistant

COREIN CA

Sep 2008 - Sep 2010 (2 years 1 month)

• Management of outstanding accounts by customers and suppliers.

Collection manager

Colegio Luso Venezolano

Sep 2005 - Sep 2008 (3 years 1 month)

• Location of delinquent customers in homes and workplaces. • Advice and assistance to customers to determine their best payment options.

G

Administrative assistant

Gestion Tecnica

Jun 2003 - Sep 2005 (2 years 4 months)

• Performing general administrative tasks. • Management of accounts receivable. • Management of accounts payable. • Formulation of budgets..

Victor Díaz

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