Victoria de la Peña Career Development Senior Manager

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Career Development Success Senior Manager

Bravura Training

May 2025 - Current (1 year 1 month)

As a Career Development Success Senior Manager, I was responsible for leading initiatives that enhanced employee growth and career progression within the organization. This included developing tailored career development programs, conducting assessments to identify employee strengths and areas for improvement, and collaborating with leadership to align career paths with organizational goals. Additionally, I utilized AI tools to analyze employee performance data, which informed our development strategies and improved overall program effectiveness. I also conducted training sessions via video calls, ensuring accessibility and engagement for all participants, which fostered a supportive learning environment and facilitated continuous professio

Sales Training Coordinator

Syneos Health

Jul 2023 - May 2025 (1 year 11 months)

Led end-to-end management of live and virtual training programs, including new hire onboarding, advanced training, and national sales meetings. Continuously updated and adapted training materials to meet evolving business needs, ensuring a seamless and engaging learning experience for participants. Additionally, I utilized video calls to conduct training sessions effectively, incorporated AI tools to enhance the training process, and leveraged various SaaS platforms based on client requirements, ensuring that the training was tailored to meet diverse needs and preferences.

Sales Training Manager

Syneos Health

Jul 2023 - Current (2 years 11 months)

- Led the Sales Training team, driving the development of training curricula for multiple clients in collaboration with cross-functional stakeholders. - Represented Global Sales Training in strategic initiatives such as Salesforce adoption and process optimization. - Designed and delivered comprehensive learning programs across various formats, including virtual, in-person, and instructor-led sessions, complemented by tools such as job aids and workshops. - Utilized SaaS platforms like Salesforce, Oracle HCM, and HubSpot to manage client data, track KPIs, and deliver scalable training solutions, ensuring effective training delivery. - Collaborated on projects that integrated AI-driven insights for enhanced sales enablement and personali

HR Implementation Consultant

Avature

Feb 2023 - Jul 2023 (6 months)

As an HR Implementation Consultant, I directed and coached senior leaders on strategic HR initiatives to foster talent engagement and enhance workforce productivity. I managed account relationships for the complex implementation of ATS and CRM projects for global clients, identifying and mitigating risks while delivering HR solutions that aligned with business objectives. I negotiated and coordinated deliverables with both technical and non-technical stakeholders to drive project success. Additionally, I leveraged AI-driven features in HR technology solutions, such as smart candidate matching and chatbots, to enhance talent acquisition processes. I also utilized marketing automation workflows to design and configure campaigns aimed at emplo

HR Transformation Management Consulting Analyst

Accenture

Mar 2021 - Feb 2023 (2 years)

Led the design and delivery of Oracle HCM training for a global automotive company, including high-quality learning materials such as VILTs, job aids, videos, and web-based training. Directed HR process transformation for a US health insurance company, focusing on role and process design, career path development, and organizational restructuring. Developed Change Management and communication strategies for a leading telecommunications company, defining job profiles and supporting the implementation of a new operating model. Additionally, managed global HR solution rollouts, leading training design, change management, and stakeholder engagement. Delivered CRM training and supported HR process transformation, including role mapping, career pa

HR Advisory Intern

HSBC Bank

Jul 2019 - Dec 2020 (1 year 6 months)

Supported various HR functions, including recruitment, employee engagement, learning and development, compliance, and process improvement. Developed metrics and reports that inform decision-making and enhance operational efficiency, contributing to the overall success of the HR department. Additionally, managed multiple customers, which honed my organizational skills and ability to prioritize tasks effectively. Conducted full video calls to facilitate communication and engagement with stakeholders, ensuring clarity in HR processes. Worked on the backend of our CRM, which provided valuable insights into data management and operational workflows. Participated in multiple client onboardings, enhancing my understanding of client needs and impro

Victoria de la Peña

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