Victoria Chelsea Reedy

Victoria Chelsea Reedy

About

Detail

Seeking a remote position. Specializing in healthcare customer service including claims and data entry.
Florida, United States

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • G
    Healthcare Specialist
    GroundGameHealth
    Oct 2023 - Current (2 years 9 months)
    • Ensured strict compliance with HIPAA regulations, safeguarding sensitive patient information and maintaining client privacy. • Enhanced patient satisfaction by effectively addressing healthcare-related inquiries and resolving concerns promptly. • Managed a high volume of calls daily, demonstrating exceptional service and composure under pressure.
  • AdventHealth
    Medical Insurance Biller
    AdventHealth
    Oct 2022 - Oct 2023 (1 year 1 month)
    • Communicated effectively with insurance providers to resolve denied claims and resubmit for payment. • Posted and adjusted payments from insurance companies, ensuring accuracy and timeliness. • Diligently tracked accounts to prevent revenue loss, leading to a significant reduction in claim denials.
  • UnitedHealthcare
    Claims Specialist
    UnitedHealthcare
    Nov 2020 - Oct 2022 (2 years)
    • Delivered comprehensive training to new hires, enhancing team proficiency in claims processing. • Collaborated with finance and coding departments to address payment discrepancies and coding errors. • Efficiently processed a high volume of medical claims, ensuring timely payments and service continuity. • Resolved complex claims issues, contributing to improved processing times and customer satisfaction.
  • Amazon
    Technical Support Specialist
    Amazon
    Nov 2019 - Oct 2020 (1 year)
Education verified_user 0% verified
  • University of South Florida
    Bachelor of Science - BS, Public Health
    University of South Florida
  • Hillsborough Community College
    Associate of Science - AS, Public Health
    Hillsborough Community College