Vanessa Hincapié

Vanessa Hincapié  new_releases

About

Detail

International business management, marketing specialist, sales, customer service, account manager.
Medellín, Antioquia, Colombia
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Timeline

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Education

Résumé

Jobs verified_user 17% verified
  • G
    Sales Representative public Remote experience
    GenTech
    Jul 2022 - Current (4 years 4 months)
  • C
    Customer Service and Sales Specialist
    Jan 2020 - Dec 2021 (2 years)
    Evaluation and management of customer service indicators.
    •Development of innovation projects and business growth.
    •Study, control, monitoring, and scheduling of qualified leads.
    •Training to improve customer service to employees focusing them on success and meeting objectives.
    •Control, review, and analysis of income, balance sheet, profit and loss statement, event budgets, billing, and portfolio recovery.
    •Administration and optimization of the marketing budget and customer acquisition (sales).
    •Support in the projection of improvement plans for the company.
    •In charge of projection and organization of business events.
    •Decreased the number of complaints and claims submitted to the company b
  • C
    Sales and Marketing Manager
    Casa del Deporte
    Jan 2019 - Dec 2019 (1 year)
    - Management of suppliers. Implementation of digital marketing strategies. Creation and management of marketing and sales strategies. Market analysis and study identifying competitive advantages. Content creation for social networks.
  • A
    Manager Assistant verified_user Verified experience
    AMALAC S.A.S
    Jan 2017 - Dec 2018 (2 years)
    - Support to the commercial management in the establishment of new commercial alliances with national suppliers. Coordination of the sales team and the support in the market strategies to increase customer loyalty. Prospecting new clients.
  • A
    Business Specialist
    AMALAC S.A.S
    Sep 2015 - Dec 2016 (1 year 4 months)
    - Logistics coordination. Monitoring and management of customer service indicators. Prepare weekly updates and reports. Support in the projection of sales. Follow-up of margin indicators and sales average. Support commercial area.
  • A
    Commercial Assistant
    AMALAC S.A.S
    Jan 2014 - Aug 2015 (1 year 8 months)
    - Support to the human resources area associated with the safety at work, achieving an 8% decrease in the number of accidents presented during the process of harvesting the African palm.
    - Responsible for the internal communication from the commercial area to the others company areas.
    Responsible for the collection, review and organization of the documents required during the sales process.
    Support to the area in charge of inventory.
Education verified_user 0% verified
  • EAFIT University
    Marketing Specialist
    EAFIT University
    Jan 2018 - Jun 2019 (1 year 6 months)
  • Universidad del Rosario
    International Business Management
    Universidad del Rosario
    Jan 2010 - Nov 2015 (5 years 11 months)