Verónica Montero Martínez

Business Development Representative

Nozomi Networks

Mar 2023 - Mar 2025 (2 years 1 month)

• Managing business development across 40+ countries in Europe and Latin America, engaging with top enterprises in OT/ICS cybersecurity. • Working closely with marketing teams and partners, contributing to demand generation strategies, supporting campaign outreach, and ensuring successful follow-ups from marketing initiatives and industry events. • Initiated strategic engagements with Fortune 500 companies, achieving top performance in outbound activity and qualified meetings. • Developed a BDR onboarding guide and an industry-focused outreach strategy, including custom email templates, messaging frameworks, and key sales concepts. • Represented Nozomi Networks at major industry events, securing high-value meetings and strength

Sales Development Representative

Operatix

Sep 2021 - Mar 2023 (1 year 7 months)

• Accelerated business opportunities for top software vendors in EMEA and LATAM, working with CloudBlue, Lengow, TXOne Networks, and Nozomi Networks. • Consistently exceeded sales targets, securing 16+ qualified meetings per month and ranking among top performers. • Led training sessions for new BDRs in the CloudBlue campaign, successfully integrating them into high-performing teams. • Actively participated in the BDR engagement committee, organizing weekly sales incentives and team-building activities.

E

Customer Service Advisor

EC Outsourcing

Apr 2021 - Sep 2021 (6 months)

• Managed customer inquiries for the YouGarden seasonal campaign, handling order processing, replacements, and returns via phone. • Processed payments, upsold promotions, and ensured exceptional customer satisfaction.

Sales Executive

PROSEGUR

Apr 2017 - Apr 2021 (4 years 1 month)

• Specialized in selling B2B and B2C security systems, conducting outbound and inbound sales calls. • Provided technical consultations to potential clients, explaining system functionalities and security solutions. • Managed the full sales cycle, from lead generation and product demonstrations to contract negotiation and closing deals. • Built and maintained long-term client relationships, increasing customer retention and referral sales. • Conducted on-site security assessments for businesses, identifying customized security solutions. • Consistently exceeded sales quotas, earning recognition for high performance and target achievement.

Customer Service Representative

LIDL

Feb 2016 - Apr 2017 (1 year 3 months)

• Assisted customers via email, phone, and live chat, handling inquiries and resolving complaints efficiently.

Emergency Call Handler

Securitas Direct

Nov 2014 - Feb 2016 (1 year 4 months)

• Provided emergency assistance to elderly individuals using Securitas Direct emergency bracelets. • Maintained direct communication with ambulance services, ensuring accurate and real-time updates. • Offered calm and reassuring support to distressed callers, ensuring their safety and well-being until emergency services arrived.

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Receptionist

Hotel Valverde

May 2013 - Oct 2014 (1 year 6 months)

• Managed front desk operations, guest bookings, and customer service for international travelers. • Resolved guest inquiries and complaints, ensuring a high standard of hospitality.

Verónica Montero Martínez

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