V
Vernon V Manalo
About
Detail
California, United States
Résumé
Jobs
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SR Government Move CoordinatorWestern ExpressMay 2022 - Jan 2023 (9 months)• Communicates with transferees, State Dept. coordinators, US Embassies, and agents worldwide to ensure highest level of customer service satisfaction. • Coordination of HHG across the globe. • Liaising with Origin agents at multiple locations around the world. • Ensuring the highest level of customer service throughout the whole move from door to door. • Improves profit margins by streamlining operations, workflows and negotiating competitive vendor's contracts. • Improves operations by working with other departments, vendors, and customers to find workable solutions. • Handles International door to door relocation services for State Department employees including but not limited to shipment acceptance, packing, freight forwarding a- OSR Government Move CoordinatorOler RelocationJan 2020 - Jan 2022 (2 years 1 month)• Communicates with transferees, State Dept. coordinators, US Embassies, and agents worldwide to ensure highest level of customer service satisfaction. • Coordination of HHG across the globe. • Liaising with Origin agents at multiple locations around the world. • Ensuring the highest level of customer service throughout the whole move from door to door. • Improves profit margins by streamlining operations, workflows and negotiating competitive vendor's contracts. • Improves operations by working with other departments, vendors, and customers to find workable solutions. • Handles International door to door relocation services for State Department employees including but not limited to shipment acceptance, packing, freight forwarding a
- SR Government Move ManagerJK Moving ServicesMar 2007 - Mar 2020 (13 years 1 month)• Communicates with transferees, State Dept. coordinators, US Embassies, and agents worldwide to ensure highest level of customer service satisfaction. • Improves profit margins by streamlining operations, workflows and negotiating competitive vendor's contracts. • Improves operations by working with other departments, vendors, and customers to find workable solutions. • Handles International door to door relocation services for State Department employees including but not limited to shipment acceptance, packing, freight forwarding and deliveries.
- SR Government Move ManagerJK Moving ServicesMar 2007 - Mar 2020 (13 years 1 month)• Communicates with transferees, State Dept. coordinators, US Embassies, and agents worldwide to ensure highest level of customer service satisfaction. • Improves profit margins by streamlining operations, workflows and negotiating competitive vendor's contracts. • Improves operations by working with other departments, vendors, and customers to find workable solutions. • Handles International door to door relocation services for State Department employees including but not limited to shipment acceptance, packing, freight forwarding and deliveries.
- LInvoicing SupervisorLFC Nationwide First American Field ServicesAug 1995 - Jun 2006 (10 years 11 months)
- LInvoicing SupervisorLFC Nationwide First American Field ServicesAug 1995 - Jun 2006 (10 years 11 months)
Education
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- Bachelor of ArtsFar Eastern UniversityJan 1987 - Jan 2010 (23 years 1 month)
- Bachelor of ArtsFar Eastern UniversityApr 1983 - Oct 1987 (4 years 7 months)Engineering