Vency Salazar

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Sales Development Representative

Batteries Plus

Jul 2025 - Feb 2026 (8 months)

Sales Development Representative
Sales Development Representative

Batteries Plus

Jun 2025 - Jun 2026 (1 year 1 month)

Maintained CRM records, tracked lead statuses, and updated sales pipelines, and monitored customer interactions to ensure accurate reporting and visibility. Utilized prospecting and outreach tools to improve engagement, maintain organized follow-ups, and supported overall sales development, pipeline generation, and customer acquisition efforts
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Sales Development Representative

Quotes Direct LLC, Philippines

Apr 2024 - Feb 2025 (11 months)

Handled inbound and outbound communications, managed CRM records and sales pipelines, supported client transitions and follow-ups, and collaborated closely with the sales team to ensure smooth coordination and timely service delivery
Customer Support Associate II

Crescendo.ai

Dec 2022 - Mar 2026 (3 years 4 months)

Managed high-volume email, chat, and partner communications through Zendesk within a fast-paced omnichannel support environment. Maintained timely and professional responses while ensuring accurate documentation, issue tracking, and coordination across multiple communication channels to deliver a seamless customer experience
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Client Service Associate - Social Media Advertising

TDCX Philippines, Ortigas Center, Pasig City

Sep 2020 - Dec 2022 (2 years 4 months)

Provided customer support for Meta users within a fast paced client service environment, assisting customers through chat and email channels while ensuring accurate resolution of account-related concerns, platform issues, and policy inquiries. Maintained strong communication skills, multitasking abilities, and attention to detail while handling high-volume interactions and meeting performance expectations

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