Salesforce Administrator | NPSP | Marketing Cloud | Service Cloud
Talent Stacker Salesforce Career Development Program
Sep 2022 - Dec 2022 (4 months)
. Spearheaded Salesforce implementation process for the organization with 20K+ clients and created documentation for 4 departments’ end users.
. Increased user productivity by 20%, lead generation by 25%, and efficiency by 30%.
. Strengthened Salesforce security through continuous maintenance and optimization of roles, profiles, permission sets, and sharing settings.
. Enhanced user experience by customizing interfaces for user management, overseeing lightning experience and page layout.