Experienced Project Manager with a demonstrated history of working in the organization management industry. Skilled in Creative Problem Solving, Leadership, Proactive, Team Work and Innovation Development. Strong business development and passionate for making better world by improving experiences.
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Area Manager
Amazon.com
May 2021 - Current(4 years 1 month)
- I support, mentor, and motivate my team. Managing safety, quality, productivity, and customer delivery promises. Collaborating with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet
Project Manager
Beliveo
Jan 2020 - May 2021(1 year 5 months)
- Implement a new methodology Operation Excellence Program that
brought supportive areas closer to the operation. Giving empowerment to the employees, and increase 20% of their metrics.
- Implement a new discipline system that improved Supervisor follow-up, culture, and KPI.
- Design a new Onboarding process for Operational and Administration Employees.
- Decreasing 15% of the company's attrition and increasing employee satisfaction.
Industrial Engineer Intern
Disney
Aug 2019 - Dec 2019(5 months)
- Conduct Industrial Engineering analysis projects, particularly in
operational planning support, workload planning and forecasting, capacity utilization, and productivity/process improvements.
- Ensure the appropriate methodology, measurements, tools and quantitative techniques
Project Manager
Beliveo
Dec 2018 - Jun 2019(7 months)
- Lead the planning, design, execution, monitoring, control and successful closure of multiple continuous improvement projects. Increasing the efficiency of company metrics and customer/ employee experience.
- Facilitated the success of Monterrey new site operations by boosting productivity through creating manuals, training modules and specific metrics.
- Introduced standardized processes for HR, Quality and Operations.
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Apple Campus Rep
Apple Education
May 2018 - Aug 2018(4 months)
- Increased brand awareness to 9,000+ university personnel and students by providing solutions through Apple's technologies, experiences and educational consults.
- Developed marketing strategics to promote Apple through creating
workshops, special events and conferences.