Van Klein Canuto

Van Klein Canuto

About

Detail

Experienced Customer Service & Sales Specialist | Problem-Solver | Dedicated to Enhancing Customer Experience
Philippines
Contact Van regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Probe CX
    Customer Support Specialist
    Probe CX
    Sep 2023 - Current (2 years 9 months)
    As a Customer Service Specialist for Flybuys and Coles Online, I assisted customers with loyalty accounts, rewards, and online shopping. I handled inquiries, resolved complaints, and guided users through account issues, order tracking, and point redemption. Communicating via phone, email, and chat, I ensured customer satisfaction while following company policies. I effectively conveyed information and adapted to customer needs. My role required problem-solving, patience, and attention to detail to enhance the customer experience.
  • XtendOps
    Senior Customer Support
    XtendOps
    Aug 2022 - Mar 2025 (2 years 8 months)
  • RELX
    Customer Service Support Specialist
    RELX
    May 2022 - Aug 2022 (4 months)
  • iQor
    Customer Sales Representative
    iQor
    Jul 2018 - Apr 2022 (3 years 10 months)
  • iQor
    Customer Sales Representative
    iQor
    Jul 2018 - Apr 2022 (3 years 10 months)
  • Soi Bangkok Eatery
    Dining Room Supervisor
    Soi Bangkok Eatery
    Oct 2017 - Jun 2018 (9 months)
  • Jollibee Group of Companies
    Assistant Restaurant Manager
    Jollibee Group of Companies
    Jan 2017 - Jul 2017 (7 months)
  • Megaworld Corporation
    Property Consultant
    Megaworld Corporation
    Jun 2016 - Sep 2016 (4 months)
Education verified_user 0% verified
  • RMIT University
    Diploma of Education, Project Management
    RMIT University
    Jan 2023 - Current (3 years 5 months)
  • Central Philippine University
    Bachelor of Science - BS, Entrepreneurship/Entrepreneurial Studies
    Central Philippine University
    Jan 2012 - Dec 2016 (5 years)