V

Vanina A Hunt

About

Detail

Arkansas, United States

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • M
    Customer Success Specialist for Asana
    MarketStar LLC
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Provided onboarding and support to high-value clients using Zoom, Slack, and Teams. • Led product training sessions and offered ongoing chat/email support. • Managed customer portfolios, tracked satisfaction, and escalated product feedback. • Collaborated with Sales and Product teams to improve client outcomes. • Created best practice guides to improve user adoption and reduce support tickets.
  • B
    Business Manager / Sales Representative
    Blake Street Auto Mall
    Jan 2022 - Current (4 years 4 months)
    • Oversaw daily operations for collision repair and used car sales. • Managed customer service via phone, email, and chat; followed up on leads. • Handled social media, vendor relationships, compliance, and safety protocols.
  • Continuum Global Solutions
    Customer Care Representative
    Continuum Global Solutions
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Handled inbound customer inquiries; processed plan changes and billing requests. • Cross-sold relevant services based on customer profiles. • Navigated multiple CRM platforms for efficient resolution.
  • Concentrix
    Resolution Specialist – Walmart
    Concentrix
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Resolved complex service issues while maintaining a calm, respectful tone. • Authorized escalated resolutions and compensation to ensure satisfaction. • Demonstrated strong documentation and multitasking under pressure.
  • S
    Call Center Representative
    Simmons First Bank
    Jan 2019 - Jan 2020 (1 year 1 month)
    • Supported customers in credit card services, billing, and payments. • Participated in referral program to drive account openings and retention.
  • Wingstop
    Shift Lead
    Wingstop
    Jan 2018 - Jan 2020 (2 years 1 month)
    • Trained and supervised front- and back-line staff. • Managed inventory, daily operations, and customer issue resolution.
  • L&R Distributors
    Reclamation Lead
    L&R Distributors
    Jan 2018 - Jan 2019 (1 year 1 month)
    • Supervised returns department staff (15+ employees), coordinated donations, and managed inventory audits and freight shipments.
  • Remote
    Independent Sales & Business Support Specialist (Volunteer)
    Remote
    Jan 2014 - Jan 2020 (6 years 1 month)
    • Delivered B2B/B2C sales, market research, appointment setting, social media, HR, and property management consulting.
  • D
    Assisted Living / Property Mgmt Consultant
    Davis Life Care Center
    Jan 2012 - Jan 2014 (2 years 1 month)
    • Advised on compliance, census building, and policy development for senior housing regulated by Arkansas DHS and ADFA. • Coordinated care, documentation, and regulatory submissions.
  • D
    Administrator / Property Manager (LIHTC Certified)
    Davis Life Care Center
    Jan 2005 - Jan 2012 (7 years 1 month)
  • D
    HR Specialist
    Davis Life Care Center
    Jan 2002 - Jan 2005 (3 years 1 month)
    • Supported HR operations, recruitment, training, leave management, and benefits administration for 300+ staff.
  • B
    Account Representative
    Ben Pearson Inc.
    Jan 1999 - Jan 2002 (3 years 1 month)
    • Closed B2B sales and maintained client relationships. • Processed wire transactions and managed customer databases.
  • U
    Inside Sales Representative
    US Steel (Wheeling Machine Products)
    Jan 1995 - Jan 1998 (3 years 1 month)
    • Managed domestic and international sales accounts. • Coordinated between sales, manufacturing, and logistics.
Education verified_user 0% verified
  • C
    Certified Property Manager (LIHTC / HUD Compliance)