Vanessa Salas Sp LatAm-English Translator

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DM Setter/VA

REI GAME CHANGERS

May 2023 - Nov 2024 (1 year 7 months)

As a DM Setter/VA, I was responsible for managing inbound and outbound leads through the company's Facebook account, ensuring effective scheduling and coordination of calls for the sales setters team. I diligently followed up with prospects who missed previously scheduled calls, enhancing our lead management efforts. My role involved responding to direct messages and engaging potential leads through new content and conversations, which significantly improved customer service and creator community engagement. Additionally, I monitored customer complaints and assisted in resolving user issues, coordinating with technical support to help users resolve access problems with purchased materials. My experience in e-commerce sales, where I effectiv

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Freelance Translator

ALTON TRANSLATION SERVICES

Jan 2022 - Current (4 years 10 months)

Translating legal and academic documents originating from various Latin American countries for the US market, adhering to rigorous standards of reliability, confidentiality, and accuracy. It involves not only linguistic precision but also a deep understanding of the legal and academic nuances specific to each country, ensuring that the translated content aligns seamlessly with the requirements and expectations of the US audience.

Over The Phone Interpreter

Amn

Oct 2021 - Oct 2023 (2 years 1 month)

Providing interpretation services across various settings. Within medical scenarios, I facilitate communication during consultations, recording vital signs, assisting with medical consent procedures for surgeries, and helping to manage appointment scheduling. In the administrative contexts, I also performed interpretation for customer service, billing, payments, banks, and technical support. A key aspect of my expertise lies in employing effective note-taking techniques, showcasing meticulous attention to detail, and consistently maintaining a friendly and approachable demeanor with clients and LEPs (Limited English Proficient).

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Freelance Translator

Killka Language Solutions

Nov 2017 - Current (9 years)

Translating a wide array of documents, letters, and reports, both from English to Spanish and vice versa, originating from the esteemed NGO 'Compassion International' on a specialized translation portal developed with SalesForce. My main role involves ensuring accurate and culturally nuanced translations to effectively bridge the linguistic gap between beneficiaries and sponsors.

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Orientation Facilitator

TRADUCTORES LEGALES CORPORATIVOS

Jan 2017 - Jan 2020 (3 years 1 month)

Orienting new candidates to have a smooth onboarding process, becoming in successful talent acquisition for the company. Implementing comprehensive onboarding programs to teach them basic knowledge to successfully carry on their duties according to their position.

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English Teacher

Colegio Nacional Amazonas

Jan 2016 - Aug 2016 (8 months)

Instructing students between the ages of 12 and 17 in English as a Foreign Language, being part of the Ministry of Education Program ("TIME TO TEACH").

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Customer Service/Translator/Copywriter

BET-IBC.COM

Jan 2016 - May 2016 (5 months)

Providing assistance and support to Spanish-speaking customers through chat interactions (LiveAgent). Providing English-Spanish translation, in which, I adapted content for the organization's official website. Responsible for ensuring linguistic accuracy, cultural relevance, and maintaining a consistent tone across both language versions. Copywriting, specialized in compelling sports betting articles. In this role, my responsibilities include conducting in-depth research on relevant sports events, odds, and industry trends to deliver accurate and up-to-date information.

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Internships

BROKER ADUANAS, C. A.

Jan 2015 - Jun 2015 (6 months)

Gaining comprehensive insights and hands-on experience in the intricate realm of international trade operations and administrative processes. Customer service with clients' face-to-face interactions, providing assistance and addressing inquiries related to the status of their freight. Updating billing platform with invoices provided by administration. Helping the Import Manager to fill information required by SIDUNEA (Automated System for Customs Data).

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Legal Freelance Translator

TRADUCTORES LEGALES CORPORATIVOS

Jan 2013 - Jan 2015 (2 years 1 month)

Understanding legal terminology and delivering accurate and nuanced translations. Proficiency in English-Spanish, ensuring clear and precise communication while maintaining the integrity and confidentiality of sensitive legal information.

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Internships

U.E. "ANTONIO GUZMAN BLANCO"

Jan 2012 - Jun 2012 (6 months)

As an intern in an Elementary School, I actively taught classes designed for children within the 6 to 7-year-old age group, specifically targeting those enrolled in the first grade. Creating and implementing engaging lesson plans that cater to the developmental needs and learning abilities of young students. Cultivating a positive and effective learning environment for these early learners through interactive activities, age-appropriate materials, and a nurturing teaching approach.

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In-Company English Teacher

DZ LANGUAGE CONSULTING

Jan 2012

English classes tailored for high-executive needs in corporate settings such as 3M, Valencia, Venezuela Headquarters. Assess language proficiency levels, fostering a communicative learning environment, and adapting teaching methods to diverse learning styles.

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English Instructor

Fundametal

Jan 2011

As an English instructor, I cater to a diverse audience, including adults and children, both at the Valencia Center and through in-company sessions. Delivering engaging and effective English language instruction, tailoring lesson plans to meet the unique needs and learning styles of my students.

Vanessa Salas

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Vanessa Salas

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