Experienced and dedicated leader with a track record of managing efficient call center departments. Proficient in EMR, Pre-Authorization & scheduling ensuring a superb customer service delivery
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SUPERVISOR/TAHCHE
OUTSOURCING INC.
Dec 2020 - May 2025(4 years 6 months)
Led a team in a high-volume and a fast-paced environment for a Radiology Center in New Jersey Previous job positions in the organization: Subject Matter Expert & Quality/Training Officer
INTAKE COORDINATOR/ACCENTURE
Accenture Solutions Pvt Ltd, Inc.
Sep 2018 - Aug 2020(2 years)
Processes Preauthorization request for a Health Insurance Company in the states Tier 2 position for handling and reviewing duplicate prescription refills