Vanessa Jaimes

Graduate in accounting, with more than 5 years of experience in the BPO, with skills in sales, retentions, customer service, support. During these 5 years I have held the position of bilingual supervisor and Team Manager. I carry out continuous development, coaching, motivational plans, action plans, follow-up, and results. In these working years, I have been able to generate achievements such as growth and staff development, improvements in KPIs and sales, and specifically to keep the team in top performer for 12 consecutive months based on generating work structure, consistency and results. My strengths are responsibility, competitiveness, and results based on needs.