Social Media Community Manager
Salterbaxter MSLGroup
Sep 2013 - Dec 2016 (3 years 4 months)
• Worked on CSR/sustainability focused digital marketing projects with high profile businesses such as Sky, Unilever, Armani, DSM, and Essilor
• Liaised with clients to clarify project requirements, define the scope, and draw up briefing documents
• Prepared proposals for client projects - assessing needs, evaluating costs and benefits, outlining budgets, and presenting proposals
• Provided advice and assistance in the adoption, delivery, maintenance, and use of new social media tools and platforms
• Managed and engaged online communities across a range of platforms, including LinkedIn, Twitter, Instagram, YouTube, Facebook, and client owned platforms
• Experienced with online monitoring tools such as Sysomos, Netbase, Traackr, and Bra