Team Leader – Carrier Success Area / Administrative support
Cargomatic
Sep 2020 - Jul 2025 (4 years 11 months)
• - Coordination of payment processes to carriers achieving a flow of approved payments at 70%. • - Performed administrative tasks within the Payments department, achieved a better control of pending payments, organize weekly payments. • - Provided support to the team in logistics and documentation tasks, created guides for my teammates, as well as gave trainings to improve processes. • - Improved communication with carriers, provided better follow up via email, calls and improved issue management to 75%. • - Managed accounts such as CSX, Omni Logistics, Maersk, UCM, Walkers, among others, made weekly invoices for each client.
