I am a bilingual Customer Service and Virtual Assistant with experience in aviation, e-commerce, retail, and operations coordination. I specialize in delivering high-quality customer experiences, managing VIP clients, and supporting administrative and commercial processes.
I have worked with international teams in the US, Colombia, and Puerto Rico, handling CRM systems, lead qualification, order management, and customer follow-up. I am known for my empathy, organization, and ability to anticipate client needs while maintaining efficient workflows.
I am seeking remote opportunities where I can support teams with customer service, virtual assistance, operations, or e-commerce management.
