Valerie Valencia

L

Credentialing Specialist / HR Assistant

La Maestra Community Health Centers

May 2025 - Current (1 year 6 months)

Assists in maintaining and tracking credentialing roster, employee physical examination and vaccine roster, and supervising physician agreements. Assists with new provider application including National Provider Identifier (NPI), National Practitioner Databank (NPDB), The Drug Enforcement Administration (DEA), The Office of In-spector General (OIG), Provider Enrollment, Chain and Ownership System (PECOS). Responds to emails, faxes and answers incoming calls regarding provider credentials. Ensures that provider files and records are maintained in accordance with legal requirements and company policies and procedures. Following the credentialing checklists; the collection of required items/documents from providers and other sources are perfor

D

Office Manager/Administrator

Dolan Mental Health

Jun 2024 - Dec 2024 (7 months)

Managed initial scheduling for psychotherapy and psychiatric departments, and maintained all clinical calendars throughout a client's treatment period. Provided client services for all stages of the admissions process, and handled exit paperwork for both clients and clinicians. Carried out daily and month document review for the organization and the Bureau of Prisons. Coordinated and organized front desk operations, including greeting clients, answering phone calls, and handling mail and packages. Performed various administrative and office management tasks including data entry, filing and record keeping. Verified NPIs and managed provider licensing roster; notified providers of license expiration dates and filed credentialing documentation

CalFresh/SNAP Outreach Assistant

Feeding San Diego

Nov 2023 - May 2024 (7 months)

Provided application assistance and case management over the phone through FANO Google SNAP platform. Provided in-person application assistance and case management at public outreach events. Worked closely with the County of San Diego Health and Human Services Agency to process cases effectively and advocate for clients when necessary. Recorded and tracked client cases and application data using monthly reports, and online case tracking systems. Advocated to reduce barriers to accessing CalFresh benefits by way of public outreach and attending weekly meetings with the county.

Intake Specialist

ADAPTHEALTH

May 2021 - Nov 2021 (7 months)

Entered referrals within the allotted time frame as established, meeting productivity and quality standards. Communicated with referral sources, physicians, and hospitals to ensure documentation as routed to the appropriate providers for signature and completion. Met daily and weekly KPIs for insurance and provider verifications. Updated caseload and contact lists with patient and provider information required for insurance verifications.

U

Administrative Assistant

Unlimited Trading Company

Nov 2019 - Jan 2023 (3 years 3 months)

Performed general office duties, including answering multi-line phones, routing calls and messages, and greeting visitors. Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions. Consistently maintained inventories and catalogues up to date in accordance to shipments received and orders processed. Managed and created shipping documentation such as bills of lading, invoices, pick tickets, and packing lists. Developed and implemented efficient warehouse organization to streamline operations and maximize space. Implemented measures to minimize inventory loss and conducted audits every 30 days to ensure quality standards.

About

Detail

Timeline

Résumé

Valerie Valencia

About

Detail

Behavioral traits