With over two years of experience in customer service, particularly assisting beneficiaries with Medicare benefits, I am eager to bring my skills, dedication, and passion to your team.
My background in Health Information Management, complemented by 120 hours of externship experience, aligns seamlessly with your organization’s values and goals. In my previous role at General Dynamics IT, I managed high call volumes, provided accurate information, and efficiently resolved issues, showcasing my ability to thrive in a fast-paced environment.
As an Assistant Manager at Games & Comics, I developed strong leadership and organizational skills by overseeing store operations and ensuring top-notch customer satisfaction. Additionally, my remote work experience, including a FEMA contract with Cognosante, has honed my ability to work independently and manage my time effectively.