VALERIA TORO ROJAS

Global Trainer

Solvo Global

Jan 2024 - Current (2 years 4 months)

Global training for the talent acquisition department, specific training for managers Clevels and supervisors, creation of the training department from scratch, material creation, interviews for the talent acquisition schools, time management, training projects creation and management for clients, POCs and managers, meeting training goals, Job portals training, recruitment skills and tips, Global training for new hires and re training sessions for cowrokers, daily reports, agenda creation, weekly meetings for TAs with updates and tips.

Senior recruiter

Solvo Global

Jan 2023 - Jan 2024 (1 year 1 month)

Recruitment, job posting (pandapé, Linkedln, magneto and social media) and headhunting for massive, back-office and staff positions, daily reports, KPIs achivement, on boarding weekly meetings, pre-screening and interview process, client facing and accounts management, performance compliance, pre-hiring support, desired start date achivement, teamwork to achieve monthly goals, initiative to achieve client's expectations, administrative tasks, client support during interviews, interview scheduling, roaster report for massive positions, prices handling, interview scheduling with the operations team, BDR handling, scalations handling.

English teacher

American School Way

Jan 2022 - Jan 2023 (1 year 1 month)

As an English teacher, I was responsible for teaching English to students ranging from beginners to advanced levels, conducting performance evaluations, and providing support in competitions such as the spelling bee, where I served as a jury member for two years and also hosted the event. I created engaging activities tailored to the diverse needs and levels of my students, delivering both online and face-to-face classes, and focusing on grammar rules to enhance their language skills. Additionally, I utilized administrative assistance skills by sending reports, updating databases, and helping to schedule classes, ensuring smooth communication and organization within the educational environment.

Technical support agent / Seasonal Trainer

Accedo Technologies

Jan 2021 - Jan 2022 (1 year 1 month)

Technical support for Nintendo of America handling different kinds of consols such as Nintendo switch lite, Nintendo switch, Wii, Nintendo 3DS, I was handling Tier 1 and Tier 2 clients through voice (Inbound calls). For 4 months I was chosen as a seasonal trainer for 40 new hires, i was in charge of training, activities creation, KPIS achivement, performance evaluations, nesting support, daily reports and evaluations, administrative tasks, there I successfully graduated 39 new hires who also passed successfully the nesting period, weekly meeting with managers.

VALERIA TORO ROJAS

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