Valeria Rios Castro
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Valeria Rios Castro

Valeria Rios Castro  new_releases

About

Detail

Customer Service Representative
Departamento del Valle del Cauca, Colombia

Timeline

work
Job
school
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Résumé

Jobs verified_user 67% verified
  • TSO Mobile
    Customer Service Representative verified_user Verified experience
    TSO Mobile
    Jan 2019 - Current (5 years 6 months)
    - Top Performer - Offer customer support for GPS Platform for two sister companies by phone, email and live chats. Troubleshooting GPS devices and online platform offering basic support. Assist with billing and orders.
  • Fig Tree S.A
    Account Manager verified_user Verified experience
    Fig Tree S.A
    Jan 2018 - Dec 2018 (1 year)
    - Offered a supervisor position before the company closed. - Offer customer service to customers in regards to Student Loans programs. Review invoices and payments and offer a complete consult analyzing every case. Collect documentation for the process and deescalate agitated customers. Fast paced environment.
  • G
    Tech Support
    GPS TRACKIT
Education verified_user 0% verified
  • Universidad Nacional Abierta
    Sociology
    Universidad Nacional Abierta
    Apr 2020 - Current (4 years 3 months)
  • Servicio Nacional del Aprendizaje-SENA
    Phone Customer Service
    Servicio Nacional del Aprendizaje-SENA
    Jul 2019 - Aug 2019 (2 months)
  • Servicio Nacional del Aprendizaje-SENA
    Human Resources
    Servicio Nacional del Aprendizaje-SENA
    Jul 2019 - Current (5 years)
  • Servicio Nacional del Aprendizaje-SENA
    Customer Relationship Management
    Servicio Nacional del Aprendizaje-SENA
    Jun 2019 - Jul 2019 (2 months)
  • Escuela Nacional de cine
    Conservatorio de Dirección de cine
    Escuela Nacional de cine
    May 2015 - Oct 2016 (1 year 6 months)