Valeria Mojica

E

Executive Assistant

Electric Metals

Jul 2025 - Current (1 year)

Directly support the CEO by helping to track conversations, manage contacts, and organize communication workflows across tools like Outlook and HubSpot. • Set up and manage HubSpot CRM for Electric Metals, tailored to the CEO’s workflows • Integrate HubSpot with Outlook to enable seamless email tracking and task sync • Migrate and organize contacts from existing systems or spreadsheets to CRM Systems • Segment contacts and set up automated or manual outreach and follow-up sequences • Create reports and dashboards to help visualize outreach progress and activity • Provide ongoing CRM maintenance, cleanup, and updates • Assist with corporate communications (email campaigns, contact lists, messaging templates)

CFT Coordinator

Ryder

Jun 2023 - Aug 2024 (1 year 3 months)

Process the freight payment audits based on customer requirements for new and existing customers. Customer Invoicing and subsequent carrier payment. Process the Transportation Intelligence System responsibilities by reporting the corresponding dashboards. Fix the invoices reporting error so that they can be accurately approved to then subsequently process their payments. Report the status of the carrier invoices and send the information to the carrier POC to address any possible escalation. Report the Open Amounts from old invoices that need a cutting process to clear them up. The Ryder manager or the carrier should receive this information. Improve accuracy and promote the correct invoicing basics in the systematic channels to positively i

Business Management for Owner-Operators

CloudTrucks

May 2022 - Jun 2023 (1 year 2 months)

Assignment of trailers to drivers . Creation of payment policies and monitoring of the same in relation to the rental of trailers. Creation and monitoring of traffic fines Solution of problems caused by accidents and maintenance of trailers. Customer service to drivers via phone email in case of problems or needing information about the trailer. Supported over 100 drivers monthly, managing trailer assignments and resolving operational issues. Liaised between drivers and U.S. dispatch to ensure delivery compliance.

Agent

Teleperformance

Jan 2021 - Jan 2022 (1 year 1 month)

Luxury department store chains in the USA. Advice on purchases, losses, returns and customer service Nordstrom Avenue Grupo 4 International Model Management | Model Fashion and commercial photography campaigns, Ecommerce. SevenSeven Falabella Tallpoint Moda Éxito Revista Fuccia Portadilla.

About

Detail

Timeline

Résumé