Valeria Castro Rodriguez Assistant Manager, Enrollment Services - AMERICAS

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ASSITANT ENROLLMENT SERVICES MANAGER

Shorelight

Apr 2021 - Current (5 years 3 months)

Collaborate closely with admissions, agents and recruitment for all confirmed students to ensure efficient completion of required documents to get I-20s in order to apply for the visa. Ensure student's financial obligations are met by facilitating payments of tuition and other associated fees before departure. Analyze data in order to provide ongoing weekly updates, reports and forecasts to the ES Manager and Regional Americas team for all students. Be the point of information and clarity on all conversion activities and student status. Provide guidance to the other 6 Americas Enrollment Services team members t o make sure all of the Americas region students and processes are well taken care to minim ize the melt rate of the whole region.
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TRANSLATOR

GLOBAL CONNECTION-

Responsible for: Providing advice and solutions via telephone to a high-volume of inbound customer calls originating from anywhere in Canada. Applying expert knowledge of Scotiabank's products and services. Pro-actively identifying opportunities to maximize the customer experience.
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INTERNAL MARKETING

COMFOCO-

S K I L L S Responsible for: Understanding the current and ideal state of the business in terms of strategic planning and product development. Developing an implementation project to fix the issues detected in the company. Implementing operations concerning internal marketing positioning. Promoting new channels and communication strategies to increase trust in the company. Creating relevant, original and high-quality graphic materials for the startup.

Education 0% verified

Valeria Castro Rodriguez

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