Valeria Carolina Avalos

Valeria Carolina Avalos

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Operations Manager at MedVision Solutions | Strategic Leadership | Process Optimization | Expert in Well-being & Engagement - Multicultural Experience
BFH, Ciudad Autónoma de Buenos Aires, Argentina

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Résumé


Jobs verified_user 0% verified
  • T
    Training Professional
    Talent Academy
    Apr 2025 - Current (1 year 7 months)
    Designed and delivered a training program on Best Practices in Customer Service and Support, covering topics such as effective communication, complaint management, transforming conflicts into opportunities through empathy, and professionalism in phone and online support. Invited to lead a session in the continuous education program on leadership and teamwork, sharing strategies to foster collaborative and empathetic environments.

    Key Achievements:

    Empowered professionals with practical tools to enhance customer experience through empathy and effective communication.
    Strengthened leadership and teamwork skills in the continuous education program, promoting collaboration.
    Skills: Customer Experience Design • Em
  • MedVision Solutions
    State Operations Manager
    MedVision Solutions
    Sep 2024 - Current (2 years 2 months)
    Lead a team of 4 administrative staff and oversee 23 employees in HR functions, optimizing payroll, attendance, and scheduling processes through data analysis.
    Manage external relationships with vendors and partners, strengthening strategic collaborations.
    Drive employee well-being projects and employee experience programs, enhancing workplace culture and resolving concerns through effective communication.
    Participate in the recruitment and onboarding of administrative and therapeutic staff, ensuring successful integration.

    Additionally, I develop strategies to improve operational efficiency and oversee key projects, ensuring execution within timelines and budgets.
    Analyze and optimize operational processe
  • MedVision Solutions
    Office Manager & Executive Assistant
    MedVision Solutions
    Jan 2024 - Sep 2024 (9 months)
    Managed the well-being of 20 employees through training programs and employee experience initiatives, optimizing internal processes to enhance organizational satisfaction and operational efficiency. Coordinated initiatives with external organizations in Miami-Dade, promoting patient inclusion and community health.
    Led internal and external audits, achieving 100% regulatory compliance, and fostered interdepartmental collaboration to improve organizational communication.

    Additionally, I oversaw daily office operations, coordinating operational teams (nursing, transportation, medical assistants) and managing schedules, transportation, and confidential documentation.
    Organized multidisciplinary meetings and events, ensure
  • LALCEC  Liga Argentina de Lucha Contra El Cáncer
    Executive Assistan - Organizational Engagement Coordinator
    LALCEC Liga Argentina de Lucha Contra El Cáncer
    Mar 2023 - Dec 2023 (10 months)
    Drove engagement and collaboration across branches through effective communication strategies, doubling institutional interaction and strengthening organizational cohesion. Managed strategic partnerships and national institutional communications, fostering an efficient cooperation network. Organized a national event for 70 people at the Buenos Aires Legislature, coordinating logistics, complex schedules, and overseeing 2 team members. Analyzed data to identify needs and implement creative solutions, optimizing operational processes.

    Additionally, I managed meetings, events, and requests across multiple provinces, ensuring operational efficiency. Drafted minutes and reports to document key decisions, facilitating stakeholder commu
  • C
    Learning and Emotional Management Specialist
    Clinical Psychopedagogy Rehabilitation Centers
    Aug 2013 - Dec 2022 (9 years 5 months)
    Promoted emotional well-being for 100 annual participants through emotional education and cognitive stimulation workshops for children (ages 2-12) in rural areas and public schools. Trained parents, teachers, and school leaders in emotional management and effective communication, addressing topics like parenting and positive discipline. Managed HR processes, including absenteeism, payroll, and recruitment of child health specialists, and organized interdisciplinary forums to foster professional collaboration. Built partnerships with school leaders in public and private institutions, enhancing educational environments.

    Additionally, I provided individual psychopedagogical care to individuals aged 4 to 70, addressing cognitive chal
  • Universidad Siglo
    Office Manager at Universidad Siglo 21
    Universidad Siglo
    Feb 2013 - Mar 2014 (1 year 2 months)
    Led the operation and administration of the campus, ensuring goal achievement and efficiency across all processes. Coordinated admission processes and follow-ups, providing personalized guidance to prospective students to support their enrollment and retention. Managed vendor relationships, optimized economic and material resources, and organized learning environments for online courses, supporting students through study groups and continuous assistance. Implemented billing and marketing strategies to enhance campus visibility and served as a speaker at institutional events.

    Key Achievements:

    Streamlined admission processes, improving student retention through effective follow-up.
    Enhanced campus visibility throug
Education verified_user 0% verified
  • Centro de eLearning UTN FRBA
    Posgrado, Gestión de Proyectos
    Centro de eLearning UTN FRBA
    Mar 2025 - Jul 2025 (5 months)
  • Centro de eLearning UTN FRBA
    Curso, Data Science
    Centro de eLearning UTN FRBA
    Dec 2023 - Feb 2024 (3 months)
  • F
    Asistente casa de niños, Educación infantil
    Fundación Argentina Maria Montessori
    Jan 2019 - Dec 2019 (1 year)
  • A
    Formación, Tratamiento neurocognitivo de la clínica a la práctica terapéutica
    Aidyné Centro de asistencia docencia e investigación psiconeurocognitiva
    Aug 2015 - Dec 2015 (5 months)
  • A
    Formación, Neuropsicologia cognitiva
    Aidyné Centro de asistencia docencia e investigación psiconeurocognitiva
    Apr 2015 - Aug 2015 (5 months)
  • F
    Formación, Capacitación en Coordinación de equipos terapéuticos
    Fundación Ayudar
    Mar 2012
  • Universidad de la Cuenca del Plata
    Grado, Psicologia Educativa
    Universidad de la Cuenca del Plata
    Feb 2009 - Aug 2013 (4 years 7 months)
Projects (professional or personal) verified_user 0% verified