Valentin Bogado

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Customer Success

IMMERGO

Jan 2025 - Current (1 year 10 months)

As a Customer Success professional, I provided comprehensive customer support and user assistance for an OTT content platform, addressing technical issues and operational inquiries to ensure a positive customer experience. I was responsible for case follow-up and user guidance throughout the entire process, maintaining ongoing communication with multiple clients and adapting to their specific needs. Additionally, I participated in the onboarding processes for new clients, which occasionally involved engaging in sales discussions to explain the product and its benefits. This experience not only enhanced my client relationship building skills but also allowed me to develop strong organizational skills, crucial for retaining clients and ensuri
Sales Operator

Hertz

Jan 2024 - Current (2 years 10 months)

As a Sales Operator, I was responsible for client acquisition and sales closing, effectively managing administrative tasks and internal procedures to streamline operations. My role involved leveraging strong sales skills and business development strategies to attract and retain clients, ensuring a seamless experience from initial contact through to closing. Additionally, I utilized Microsoft Word and Excel to maintain organized records and reports, enhancing our internal processes. While patient acquisition may not seem directly relevant, the skills I developed in attracting new clients were crucial in identifying and engaging potential customers interested in our offerings, ultimately contributing to our sales success. My experience in neg
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Administrativo

Agencia de Turismo Sciara Viajes

Jan 2022

Documentation and management of internal procedures. Data processing. Schedule coordination and departmental support.

Education 0% verified

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Valentin Bogado

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Behavioral traits