Valentina Serna Rosero Asesor bilingüe

Jobs 0% verified

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Appointment Setter

Boston and Solar

Feb 2025 - Aug 2025 (7 months)

As an Inside Sales Agent for a solar company, I qualified leads across Massachusetts and Maryland, engaging homeowners interested in solar panel programs. My role involved identifying eligibility, explaining benefits, and booking appointments, ensuring a consistent flow of qualified prospects for the sales team to close.
Third Party Verification agent

NUVO cx

Jan 2025 - Dec 2025 (1 year)
customer service agent

TaskUs

Jan 2025 - Aug 2025 (8 months)
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Executive Assistant

Bl3nd Telepsych

Nov 2023 - Feb 2025 (1 year 4 months)

As Executive Assistant at Blend Tele Psych, I managed Tebra CRM for patient scheduling and follow-ups, supported new patient acquisition, and coordinated the executive's agenda. I documented meetings with precision and streamlined administrative processes, enhancing efficiency, patient satisfaction, and overall organizational performance in a fast-paced healthcare environment.
Customer service agent

Teleperformance Colombia

Jan 2023 - Jun 2023 (6 months)
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Loan Officer Assistant

Loans IO

Sep 2022 - Oct 2023 (1 year 2 months)

As a Loan Officer Assistant at Loans IO, I engaged leads interested in mortgage loan programs, prequalifying them through calls and chats before passing them to Loan Officers. I managed a high-volume pipeline in GoHighLevel CRM, ensuring accurate follow-up and a steady flow of qualified borrowers for the sales team.
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Customer Service and Sales Representative

Accedo SAS

Aug 2021 - Sep 2022 (1 year 2 months)

At Accedo, I worked as a sales and customer service representative, handling a high volume of chats and phone calls daily. I consistently met monthly sales targets while supporting customers with their inquiries, resolving issues efficiently, and adapting under pressure to provide excellent service in a fast-paced environment.

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Valentina Serna Rosero

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