Valentina Sabogal

I lead operations teams that turn coaching and KPI systems into measurable performance gains, most recently rebuilding the coaching model for a 26-person, three-team organization and driving a 91% quarter-over-quarter output increase without adding headcount.

My background spans customer-facing roles, individual contribution, and people leadership, which means I coach the way I once needed to be coached: specific, data-backed, and tied to a number that matters. I set KPI standards, track performance trends, and know when to raise the bar instead of settling for a target the team has already outgrown. I did exactly that here, lifting the team's weekly benchmark by 33% after they sustained results above the old one!

I'm looking for Operations, Team Lead, or People Performance Manager roles where I can own KPI systems, coach a team toward measurable growth, and build processes that outlast any one person running them.

Core strengths: Team Leadership & Development | KPI & Performance Management | Coaching & Training | Process Optimization | Revenue & Collections Operations | Cross-Functional Collaboration | Data-Driven Reporting | Salesforce & HubSpot

Currently completing a degree in Multimedia Engineering part-time, adding a technical and digital layer to my operations background.

Open to Operations, Team Lead, and People Performance roles (remote or Bogotá-based).