Valentina Pareja Bossio Excecutive & Administrative Support

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Executive Assistant / Client Services Assistant

Mar 2026 - Current (4 months)

• Support the company owner directly as Executive Assistant, managing daily administrative operations across multi-location janitorial services serving the U.S. market. • Dispatch and escalate service work orders to vendors with urgency and precision, ensuring timely resolution of critical cases including sensitive biohazard cleanups across client locations. • Oversee end-to-end vendor and client communications, deliver clear service instructions, manage expectations, and execute consistent follow-ups until full resolution is confirmed. • Maintain and track open service tickets across multiple locations, proactively contacting sites, in both English and Spanish, to verify task completion and uphold service quality standards. • Monitor real-

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Onboarding Compliance Specialist

U.S. Xpress

Oct 2023 - Mar 2026 (2 years 6 months)

• Managed end-to-end compliance review for 100+ driver onboarding files per month, ensuring 100% adherence to DOT federal regulations and company qualification standards before approval. • Served as primary liaison between recruiting team and compliance department, coordinating with 10+ recruiters simultaneously via phone and email to resolve documentation gaps within 24-hour turnaround targets. • Designed and maintained Excel-based compliance tracking systems that reduced status-update errors by streamlining record-keeping across active driver candidate pipelines. • Verified employment history for all driver candidates using the SAFER system, confirming DOT-qualified work history and flagging disqualifying records to reduce liability expos

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Operations Assistant

Ignite International

Sep 2021 - Oct 2022 (1 year 2 months)

• Coordinated 50+ freight shipments per month by entering shipment details into Excel, including product specifications, quantities, pickup locations, and delivery destinations with 100% data accuracy. • Negotiated with 20+ brokers and carriers via email to solicit, compare, and select optimal freight rates, consistently securing cost-effective solutions without compromising delivery reliability. • Reduced shipment scheduling errors by implementing a standardized vehicle-type selection process (refrigerated vs. dry van) aligned with cargo requirements and delivery timelines. • Administered carrier damage claims end-to-end — compiling required documentation, coordinating with carrier representatives, and tracking reimbursements to closure, r

Logistics Coordinator

Lean Solutions Group

Apr 2021 - Current (5 years 3 months)

Valentina Pareja Bossio

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