Operations Assistant
Ignite International
Sep 2021 - Oct 2022 (1 year 2 months)
Entered all shipping details in Excel, including product type, quantity, pickup location, and delivery destination.
Communicated with brokers and carriers via email to request quotes, compare options, and select the most cost-effective and reliable rate.
Scheduled pickup and delivery dates and determined the appropriate vehicle type (refrigerated or dry truck) for each shipment.
Managed damage claims with carriers, submitting required documentation and coordinating reimbursement for damaged cargo.