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Valentina Ortega Salomo
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Key Account Manager
Mexico City, Mexico
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Résumé
Jobs
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Key Account ManagerOpenpay MéxicoJun 2021 - May 2022 (1 year)- Liderando y orientando a un equipo de 2 ejecutivos de cuentas clave (KAE) con enfoque al cumplimiento de los KPI de la compañía.
In charge of development and business volume growth of the strategic accounts portfolio (processor / gateway model). I lead and guide a team of 2 key account executives (KAE) with a focus on meeting company's KPI.
Acquiring a thorough understanding of key customer needs and requirements to expand our relationships with them by continuously proposing solutions that meet their objective, is my main goal.
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A cargo del desarrollo y crecimiento en facturación de la cartera de cuentas estratégicas (modelo procesador/gateway).
Adquirir un conocimiento profundo de l- Internal SalesConektaApr 2020 - Jan 2021 (10 months)- Consultative sales (both inbound and outbound) of the first 100% Mexican payment gateway.
Closing deals with top companies worldwide seeking to make new business or expand it's current business in the country.
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Ventas consultivas de la primer pasarela de pagos 100% mexicana. Cerrando negociaciones con compañías globales top buscando expandir sus negocios o crear nuevos en el país. - Corporate Travel CounselorAmerican Express Global Business TravelAug 2019 - Mar 2020 (8 months)- As a travel professional, I was focused on level C employee's needs to create a hassle-free business travel experience.
- With American Express Global Business Travel, I helped top corporations in Canada to gain access to travel with the neatest most recent technology to plan their global travel for a stress free business travel experience.
Como profesional de viajes, me enfoqué en las necesidades de los empleados (Nivel C) para crear una experiencia de viaje de negocios perfectamente organizada. Con American Express Global Business Travel, ayudé a las principales corporaciones de Canadá a obtener acceso para viajar con la tecnología más reciente y elegante para planificar sus viajes globales y disfrutar de una experiencia de vi - Inside SalesPayPalDec 2018 - Aug 2019 (9 months)- As an Outbound Sales person, I played a key role in meeting the new revenue and account generation goals of the NA Telesales team.
I was responsible for acquiring new merchant accounts and managing those relationships through the sales lifecycle. (both self-prospecting and networking to obtain my leads). I interfaced heavily with PayPal Business Partners, Integration Engineers, Account Underwriting and Marketing. Develop and maintain an active sales pipeline of self-generated sales leads was one of my main goals.
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En el equipo de ventas salientes, desempeñé un papel clave en el cumplimiento de los nuevos objetivos de generación de ingresos y cuentas del equipo de ventas telefónicas. Fui responsable de adquiri - Business AdvisorAmerican ExpressMay 2017 - Aug 2017 (4 months)As part of the Global Corporate Payments team at American Express, I was specialized in identifying the needs of potential clients and provided them with the best solution alternatives for their financial services requests (financing lines, control tools, automation of corporate expenses and payment to suppliers).
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Como parte del equipo de Global Corporate Payments en American Express, me especialicé en identificar las necesidades de clientes potenciales y porporcionarles las mejores alternativas de solución ante sus solicitudes de servicios financieros (líneas de financiamiento, herramientas de control, automatización de gastos corporativos y pago a proveedores). - Centralized Client ManagerAmerican Express MéxicoDec 2015 - May 2017 (1 year 6 months)Belonging to the Global Merchant Services team, allowed me to meet and establish important business connections to develop great alliances with our commercial partners in the Mexican market, even when they represent global companies within our country; I enriched my knowledge about B2B negotiations, marketing topics and discount rates (among others) sustained with Business Insights, projections and agreements that allowed the growth of the company's income immediately and accurately.
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Pertenecer al equipo de Global Merchant Services, me permitió conocer y establecer conexiones de negocios importantes para desarrollar grandes alianzas con nuestros socios comerciales del mercado mexicano, incluso cuando estos, represe - Rep New AccountsAmerican ExpressJun 2013 - Dec 2015 (2 years 7 months)The World Service New Accounts team showed me the right way to provide an excellent service in terms of customer service through their constant certifications of the "Relationship care" culture, a service that I put into practice during my work time. in the area, representing the company as the gateway to cardholders in the US market, contributing with timely fraud detection efforts, opportunities to expand the direct relationship with the customer, among others.
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El equipo de World Service New Accounts me mostró el camino correcto para proveer un servicio de excelencia en lo que atención al cliente se refiere a través de sus cátedras constantes de la cultura "Relationship care", servicio que puse en práctica durant
Education
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- Bachelor's degree, Relaciones InternacionalesFacultad de Estudios Superiores AcatlánJan 2017 - Jan 2022 (5 years 1 month)
- Diploma of Education, NegotiationIPADE Business SchoolJan 2008 - Dec 2010 (3 years)