Diana Valentina Lucumi Neme

Diana Valentina Lucumi Neme

About

Detail

Business administrator
Australia

Contact Diana regarding: 
work
Full-time jobs
Starting at USD800/month
Flexible work
Starting at USD5/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Solvo Global
    Customer Service Representative
    Solvo Global
    Sep 2021 - Feb 2022 (6 months)
    - Income calls to provide customer service.
    - Track and trace customers deliveries and pickups.
    - Contact agents in charge to get updates and ETA for customer's shipments.
    - Escalate specific situations to offer solutions to customers.
    - Handle customer complaints.
    - Set pickups up for customer's returns.
  • Wall Street English
    Personal Tutor
    Wall Street English
    Dec 2019 - Nov 2020 (1 year)
    - Provide support to students through personalized tutorials.
    - Classes schedule.
    - Monitoring the students' study process.
    - Support commercial area.
    - Improving service and quality indicators.
    - Management objections.
  • E
    Social media & administrative assistant
    El Pizarrón Digital
    Jan 2018 - Nov 2018 (11 months)
    - Content creation of the agency's projects.
    - Monitoring and control of company projects.
    - Develop commercial brochures.
    - Analysis of potential customers in the digital environment.
    - Sell WordPress courses through calls.
  • I3NET SAS
    Administrative Assistant
    I3NET SAS
    Feb 2017 - Jan 2018 (1 year)
    - Petty cash handling.
    - Billing.
    - Banks reconciliations.
    - Call customers to conduct a satisfaction survey of the products or services provided
    by the company.
    - Accounting.
    - WorldOffice management.
    - Support logistics area.
Education verified_user 0% verified
  • Politécnico Grancolombiano
    Business Administrator
    Politécnico Grancolombiano
    Feb 2020 - Dec 2021 (1 year 11 months)