Valentina  new_releases

I'm a dedicated professional and hard worker, proficient in problem resolution, platform assistance and handling high-pressure situations committed to provide a positive and satisfying customer experience at all times. My previous experiences has allowed me to develop essential skills in emphatic and effective management of client needs and inquiries. I have complemented my academic background with specialized courses in Network Design, Media and Digital Journalism, and English. I aim to leverage my practical experience, strong communication skills and capacity for continuous learning within a challenging environment where I can contribute to company objectives while achieving personal and professional growth.